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Hotel Operations Director

2 months ago

Dorval, Quebec, Canada Marriott International Full time

About This Role

As a Hotel Operations Director, you'll lead and inspire your team to deliver exceptional guest experiences while driving financial success for our property. You'll be responsible for overseeing all aspects of hotel operations, ensuring seamless coordination across departments like Front Office, Recreation/Health Club, Housekeeping, Food & Beverage, and Engineering/Maintenance.

Your Impact

  • Strategic Leadership: Develop and implement property-wide strategies that align with Marriott International's brand vision, focusing on guest satisfaction and maximizing profitability.
  • Financial Acumen: Analyze key performance indicators, monitor revenue streams, and work collaboratively with management to optimize financial performance.
  • Team Empowerment: Cultivate a positive and supportive work environment, championing service excellence and providing guidance to your team members.
  • Guest Experience Champion: Actively seek guest feedback, address concerns promptly, and ensure consistently high levels of satisfaction throughout their stay.

What We Look For

We seek a dynamic leader with a passion for hospitality and a proven track record in hotel operations.

  • A Bachelor's degree in Business Administration, Hotel & Restaurant Management, or a related field is preferred.
  • Minimum of 2 years of experience in a leadership role within the hospitality industry.
  • Strong analytical and problem-solving skills with a focus on driving results.
  • Excellent communication and interpersonal skills to effectively lead and motivate your team.

Join Our Team

If you are a dedicated hospitality professional who thrives in a fast-paced environment, we encourage you to apply.