Manager of Referrals and Placements

4 weeks ago

Peterborough, Ontario, Canada PJ Care Full time

JOB TITLE - Manager of Referrals and Placements

REPORTS TO - Operations Manager

ACCOUNTABLE TO - Board of Directors

WORKING HOURS - 37.5 hours per week

LOCATION - Hybrid (combination of remote work and attending our centres).

PJ Care has been recognized as a leading care provider, achieving accolades for being one of the best workplaces in the UK.

We are looking for a dedicated Manager of Referrals and Placements. This is a permanent, full-time role that encompasses all our facilities. The successful candidate will spearhead business development efforts to ensure PJ Care consistently achieves optimal bed occupancy through a strategic and structured sales approach. The ideal individual will embody the values of Care, Compassion, and Commitment that PJ Care stands for.

Key Responsibilities:

  • Oversee the referral process as part of business development, ensuring timely assessments and compliance with contractual and financial prerequisites prior to admissions.
  • Ensure alignment with business strategy, achieving sales targets and developmental objectives.
  • Manage the tendering process for services, ensuring successful bids.
  • Foster strong relationships with both internal and external stakeholders, maintaining effective communication and collaboration.
  • Develop new business connections with key stakeholders, particularly Personal Injury Lawyers and Brain Injury Case Managers.
  • Collaborate with the wider PJ Care team to implement company strategies and identify business opportunities.
  • Meet sales targets and report on key performance indicators to maintain occupancy at our care centres.
  • Serve as the primary contact for placement inquiries and referrals.
  • Prepare and deliver tailored presentations as required.
  • Facilitate negotiations between PJ Care and care commissioning teams.
  • Participate in referral meetings, ensuring all relevant information is prepared.
  • Assist in compiling sales reports for the Board and manage the weekly sales pipeline.
  • Work with the Operational Board to promote the business in accordance with the strategic plan.
  • Proactively seek and develop new opportunities.
  • Maintain the CRM database and generate statistical reports as needed.
  • Ensure adherence to quality standards in the sales process.
  • Uphold PJ Care values and support the wider team in achieving these standards.
  • Stay informed about neurological conditions and their impact on residents and families.
  • Remain knowledgeable about competitors in the care sector.
  • Engage in relevant business functions, events, and meetings as part of the Operational Board.
  • Attend exhibitions and conferences for promotional purposes, which may involve overnight stays.
  • Perform other duties as reasonably requested.

Minimum Qualifications:

  • NMC Registered Nurse or HCPC Registered Healthcare Professional.
  • A minimum of 5 years of post-qualification experience as a registered professional.
  • Proven experience in managing referrals and placements.

The role requires a commitment to safeguarding and promoting the welfare of all individuals accessing PJ Care services.

PJ Care Ltd is committed to promoting Equality, Diversity, and Inclusion across all areas, ensuring every team member and resident can reach their full potential.

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