Food Service Manager

3 weeks ago


Arnprior, Ontario, Canada Subway Sandwich Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway Sandwich. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our restaurants.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the needs of our customers and team members.
  • Requisition Food and Kitchen Supplies: Source and procure high-quality food and kitchen supplies to maintain our standards.
  • Supervise and Coordinate Staff: Lead and motivate our team members to deliver exceptional customer service and food quality.
  • Train Staff: Provide comprehensive training to our team members on job duties, sanitation, and safety procedures.
  • Quality Control: Ensure that all food and service meet our quality control standards.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit regular reports to management.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

Our restaurants operate in a fast-paced environment, requiring strong attention to detail and the ability to work under pressure. Team members must be able to stand for extended periods, bend, crouch, kneel, and walk. A combination of sitting, standing, and walking is required.

Personal Suitability:
  • Client Focus: Provide exceptional customer service and ensure customer satisfaction.
  • Interpersonal Skills: Develop and maintain positive relationships with team members, customers, and suppliers.
  • Communication: Excellent oral communication skills to effectively communicate with team members and customers.
  • Flexibility: Adapt to changing situations and priorities.
  • Team Player: Collaborate with team members to achieve common goals.
  • Initiative: Take ownership of tasks and responsibilities.
  • Dependability: Demonstrate reliability and accountability in all aspects of the job.

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