Patient Scheduling Coordinator
4 weeks ago
Job Overview
Position: Patient Scheduling Coordinator
Department: Patient Support Services
Role Level: Administrative Clerical (AC03-$24.17-$30.18)
Employment Type: Permanent Part-Time
Work Environment: Credit Valley Hospital
Work Schedule: Days, evenings, nights, weekends
Organizational Overview: Trillium Health Partners (THP) stands as one of Canada's largest community-focused acute care facilities. The organization encompasses several hospitals and health centers, dedicated to serving the diverse populations of the surrounding communities while functioning as a teaching hospital affiliated with a prominent university.
Our Mission: A New Kind of Health Care for a Healthier Community
Core Values: Compassion, Excellence, Courage
Objectives: Quality, Access, Sustainability
Key Enablers: People, Education, Innovation, Research
Essential Qualifications:
- Completion of secondary education, with preference for Business/Office Administration training
- At least two years of relevant experience in payroll and scheduling within a unionized setting preferred
- Proven customer service and communication skills, adept at managing sensitive issues with tact
- Proficient in computer applications (Microsoft Word, Excel, Internet, and Meditech)
- Strong analytical and leadership capabilities required
- Ability to manage multiple priorities in a dynamic environment
- Demonstrated organizational and teamwork skills
- Reliable work and attendance history required
- Familiarity with payroll systems and scheduling practices necessary
- Knowledge of scheduling software is advantageous
Position Responsibilities:
- Oversee staffing operations within the department
- Efficiently manage daily staff requests
- Process employee leave requests
- Ensure coverage for vacant shifts
- Maintain an accurate tracking system for staff across various shifts
- Monitor employee hours in accordance with the Collective Agreement
- Collaborate with Team Leaders for onboarding and training schedules
- Document and track all staff training
- Execute payroll functions for large Corporate Services teams
- Work with Team Leaders and Managers to ensure payroll accuracy
- Develop a six-week schedule for all Corporate Services teams
- Respond to phone inquiries from within and outside the organization
- Provide frontline service to all customers, ensuring follow-up on tasks and requests
- Generate and compile various reports, input schedules, and adjust rosters as needed
- Perform any additional tasks as assigned
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Patient Scheduling Coordinator
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Patient Scheduling Coordinator
4 weeks ago
Mississauga, Ontario, Canada Trillium Health Partners Full timeJob Overview Position: Patient Scheduling Coordinator Department: Patient Support Services Role Level: Administrative Clerical (AC03-$24.17-$30.18) Employment Type: Permanent Part-Time Work Environment: Credit Valley Hospital Work Schedule: Flexible shifts including days, evenings, nights, and weekends Organizational Overview: ...
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