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Customer Service Representative

1 month ago

Oakville, Ontario, Canada Savers Value Village Full time
About Us

Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are hiring Customer Service Associates to create an awesome experience for our Customers, Donors, and Team Members. As a Customer Service Associate, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills.

Responsibilities
  • Provide exceptional customer service and create a positive shopping experience for our customers.
  • Assist customers with finding items, answering questions, and resolving issues.
  • Process donations and maintain a clean and organized store environment.
  • Work collaboratively with the sales floor team to achieve sales goals and provide excellent customer service.
What We Offer
  • Comprehensive onboarding and training program to ensure your success.
  • A supportive and inclusive work environment that values diversity and promotes growth.
  • A competitive compensation package, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
  • A range of mental health services to support your well-being.

We are committed to fair and accessible employment practices and will accommodate people with disabilities during the recruitment, assessment, and hiring process.