Strategic Business Analyst

4 weeks ago

Edmonton, Alberta, Canada Government of Alberta Full time

Role Overview

Are you a proactive problem solver with a strong focus on enhancing operational efficiency and a solid foundation in project management? In the capacity of a Business Analyst, you will deliver project oversight, business evaluation, process optimization, ongoing enhancement, documentation, and program support services that are essential for achieving Divisional goals.

You will also ensure that suggested protocols, procedures, policies, and system improvements facilitate business operations while adhering to legislative, policy, and user requirements.

Key Responsibilities:

The primary duties of this role include (but are not limited to):

1. Oversee projects from initiation to completion, ensuring that enhanced program/service delivery aligns with the strategic objectives of the Branch and Division by leveraging insights into business and stakeholder requirements, business process design, Lean Six Sigma methodologies, and project management;

Develop Project Plans, Business Cases, Statements of Work, and various Project Management documentation. Formulate project timelines, resource assessments, and create and track work plans for task completion. Utilize strong stakeholder engagement skills to foster collaboration and ensure project goals meet quality benchmarks and deadlines.

2. Deliver business analysis services encompassing requirements evaluation, business case formulation, process engineering, and process modeling for the maintenance and enhancement of current programs and applications;

Gather insights from stakeholders and document business processes in flowcharts, standard operating procedures, checklists, FAQs, and other formats; Employ knowledge of Lean Six Sigma principles to continuously improve business processes; Provide expertise and assistance in identifying, developing, implementing, and enhancing existing programs and applications; Comprehend the business objectives and goals that support the maintenance, development, design, and implementation of business solutions aimed at simplifying, improving, automating, and/or establishing new business operations; Review and assess business deliverables by integrating user perspectives to ensure alignment with project and business objectives; Collaborate with Senior Business Advisors, Senior Training Advisors, Knowledge Management Analysts, and Program Excellence Managers.

3. Manage organizational transformations resulting from enabling business applications and re-engineering processes;

Create and coordinate the development and execution of a communication strategy for internal and external stakeholders regarding business process modifications or enhancements; Design and facilitate change management initiatives to prepare users for new business processes and tools associated with process improvements; Partner with the Senior Training Analyst to identify, coordinate, and implement suitable training strategies, plans, tools, and materials for all affected users;

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