Customer Service Director
7 days ago
Customer Care Manager at Greenstone Financial Services Canada
About Us
Greenstone is a leading distributor of direct-to-consumer insurance solutions in Australia, New Zealand, and now Canada.
As a subsidiary of Greenstone, Greenstone Financial Services Canada is a key player in the Canadian market, offering innovative insurance solutions to customers.
Our Mission
We are committed to providing exceptional customer experiences, building long-term relationships, and delivering value to our customers.
Key Responsibilities
As a Customer Care Manager, you will be responsible for:
- Developing and implementing customer-centric strategies to drive customer satisfaction and loyalty
- Leading a team of customer service representatives to ensure exceptional customer experiences
- Collaborating with cross-functional teams to identify and address customer pain points
- Analyzing customer feedback and metrics to inform business decisions
What We Offer
At Greenstone Financial Services Canada, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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