Customer Success Coordinator

1 day ago

Ottawa, Ontario, Canada Intouch Insight Full time
{"About the Role": "We are seeking a highly skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Customer Success Team, you will play a critical role in ensuring our clients achieve customer experience excellence through our innovative services and technology.", "Key Responsibilities": "
\t* Collaborate with clients to understand their objectives and develop tailored programs to meet their needs
\t* Work closely with our internal teams to ensure seamless implementation and delivery of programs
\t* Provide exceptional customer service and support to clients, responding to their inquiries and concerns in a timely and professional manner
\t* Analyze client data and provide insights to help them improve their customer experience
\t* Develop and maintain strong relationships with clients, building trust and credibility through open and transparent communication
\t* Stay up-to-date with industry trends and best practices, applying this knowledge to continuously improve our services and processes
", "Requirements": "
\t* 1-3 years of experience in Customer Success Management, Client Management, or Project Management
\t* Strong analytical and problem-solving skills, with the ability to think critically and creatively
\t* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
\t* Proficiency in MS Excel and Word
\t* Industry-specific experience, including customer-facing software solutions, mystery shopping software, quantitative research, or retail operations
\t* Detail-orientation and commitment to high-quality output
", "What We Offer": "
\t* A dynamic and supportive work environment
\t* Opportunities for professional growth and development
\t* Competitive compensation and benefits package
\t* Collaborative and innovative team culture
"}

  • Customer Success Coordinator

    1 day ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    {"About the Role": "We are seeking a skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Customer Success Team, you will play a vital role in ensuring our clients achieve customer experience excellence through our innovative services and technology.", "Key Responsibilities": "\t* Collaborate with clients to...

  • Customer Success Coordinator

    1 day ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    {"About the Role": "We are seeking a skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Customer Success Team, you will play a vital role in ensuring our clients achieve customer experience excellence through our innovative services and technology.", "Key Responsibilities": "\t* Collaborate with clients to...

  • Customer Success Coordinator

    5 days ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Customer Success Team, you will play a critical role in ensuring the successful implementation and adoption of our customer experience management (CX) programs.Key ResponsibilitiesClient Onboarding:...

  • Customer Success Coordinator

    4 days ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Customer Success Team, you will play a critical role in ensuring the successful implementation and adoption of our customer experience management (CX) programs.Key ResponsibilitiesClient Onboarding:...

  • Customer Success Coordinator

    1 week ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleThe Intouch Insight Customer Success Team is seeking a highly skilled and experienced Customer Success Coordinator to join our team. As a key member of our Operations team, you will work collaboratively across the organization to ensure on-time delivery of programs, including mystery shopping, operational audits, and customer-satisfaction...

  • Customer Success Coordinator

    1 week ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleThe Intouch Insight Customer Success Team is seeking a highly skilled and experienced Customer Success Coordinator to join our team. As a key member of our Operations team, you will work collaboratively across the organization to ensure on-time delivery of programs, including mystery shopping, operational audits, and customer-satisfaction...

  • Customer Success Manager

    23 hours ago

    Ottawa, Ontario, Canada Assent Compliance Full time

    Customer Success Manager Deliver exceptional customer experiences, drive program success, and foster lasting relationships with top-tier manufacturers in the sustainability industry. Company Overview Assent is a leading solution for supply chain sustainability, trusted by the world's top-tier manufacturers. With a strong focus on customer success, we...

  • Customer Success Manager

    2 weeks ago

    Ottawa, Ontario, Canada March Networks Full time

    About the RoleThe Customer Success Manager will play a critical role in ensuring the success of our customers by providing exceptional onboarding and support experiences. This position will be instrumental in driving customer retention, expanding our service offerings, and fostering strong relationships with our global enterprise customer base.Key...

  • Customer Success – Manager

    5 days ago

    Ottawa, Ontario, Canada March Networks Corporation Full time

    Customer Success Manager Customer Success Manager Join our team at March Networks, a global technology company that values teamwork, innovation, and customer satisfaction. As a Customer Success Manager, you will play a key role in ensuring our customers achieve their goals and maximize the value of our solutions. About the Role This is a unique...

  • Customer Success Manager

    2 days ago

    Ottawa, Ontario, Canada March Networks Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our Ottawa-based Professional Services team. As a key member of our team, you will be responsible for ensuring the successful onboarding and adoption of our Searchlight Cloud and CloudSight solutions, as well as our Insight Monitoring and Resolution Service.Key...

  • Customer Success Manager

    2 days ago

    Ottawa, Ontario, Canada March Networks Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our Ottawa-based Professional Services team. As a key member of our team, you will be responsible for ensuring the successful onboarding and adoption of our Searchlight Cloud and CloudSight solutions, as well as our Insight Monitoring and Resolution Service.Key...

  • Customer Success Representative

    6 days ago

    Ottawa, Ontario, Canada Fullscript Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Success Specialist to join our support center team. The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and contributing to a positive customer experience.Key ResponsibilitiesWork closely with our customers to identify...

  • Customer Success Representative

    6 days ago

    Ottawa, Ontario, Canada Fullscript Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Success Specialist to join our support center team. The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and contributing to a positive customer experience.Key ResponsibilitiesWork closely with our customers to identify...

  • Customer Success Representative

    6 days ago

    Ottawa, Ontario, Canada Fullscript Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Success Specialist to join our support center team. The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and contributing to a positive customer experience.Key ResponsibilitiesWork closely with our customers to identify...

  • Customer Success Manager

    1 week ago

    Ottawa, Ontario, Canada Assent Compliance Full time

    Customer Success Manager Join Assent, a leading solution for supply chain sustainability, as a Customer Success Manager and play a key role in delivering exceptional service to our customers. As a trusted advisor, you will work closely with customers to define and execute on their project plans, ensuring program success and driving business value. About...

  • Customer Success Advocate

    2 days ago

    Ottawa, Ontario, Canada March Networks Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our Ottawa-based Professional Services team. As a key member of our team, you will be responsible for onboarding our Managed Services customers on a range of software products and services.Key ResponsibilitiesOnboard new customers through a comprehensive checklist, ensuring a...

  • Customer Success Advocate

    2 days ago

    Ottawa, Ontario, Canada March Networks Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our Ottawa-based Professional Services team. As a key member of our team, you will be responsible for onboarding our Managed Services customers on a range of software products and services.Key ResponsibilitiesOnboard new customers through a comprehensive checklist, ensuring a...

  • Customer Success – Manager

    3 weeks ago

    Ottawa, Ontario, Canada March Networks Corporation Full time

    At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you'll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You'll be part of a growing global technology company that encourages...

  • Customer Success Manager

    4 weeks ago

    Ottawa, Ontario, Canada March Networks Corporation Full time

    At March Networks Corporation, we strive to foster a supportive work atmosphere that empowers our employees to excel. Our commitment to flexibility and a healthy work-life balance is complemented by numerous professional development opportunities that facilitate career advancement. As part of a dynamic global technology organization, you will experience a...

  • Customer Success Manager

    4 weeks ago

    Ottawa, Ontario, Canada March Networks Corporation Full time

    At March Networks Corporation, we strive to foster a supportive work environment that empowers our employees to excel. Our commitment to flexibility and work-life balance, along with opportunities for professional growth, ensures that you can develop your career in a thriving global technology firm that values collaboration and innovation.Position...