Current jobs related to Customer Success Coordinator - Ottawa, Ontario - Intouch Insight

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Operations team, you will play a critical role in ensuring the successful onboarding and adoption of our customer experience management (CX) programs.Key ResponsibilitiesCollaborate with experienced Customer Success Managers...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Operations team, you will play a critical role in ensuring the successful onboarding and adoption of our customer experience management (CX) programs.Key ResponsibilitiesCollaborate with experienced Customer Success Managers...

  • Customer Success Coordinator

    2 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    We are seeking a highly skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Customer Success Team, you will be responsible for guiding our clients through the process of onboarding, implementation, training, and ongoing adoption of our services and product suite.As a Customer Success Coordinator, you will work...

  • Customer Success Coordinator

    2 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    We are seeking a skilled Customer Success Coordinator to collaborate with our team in delivering exceptional customer experiences. As a key member of our Operations team, you will work closely with experienced Customer Success Managers to ensure timely delivery of programs, including mystery shopping, operational audits, and customer-satisfaction...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Operations team, you will play a critical role in ensuring the successful onboarding and implementation of our customer experience management (CX) programs.Key ResponsibilitiesCollaborate with our Customer Success Managers to...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Operations team, you will play a critical role in ensuring the successful onboarding and implementation of our customer experience management (CX) programs.Key ResponsibilitiesCollaborate with our Customer Success Managers to...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Operations team, you will play a critical role in ensuring the successful onboarding and adoption of our customer experience management (CX) programs.Key ResponsibilitiesCollaborate with our Customer Success Managers to...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Operations team, you will play a critical role in ensuring the successful onboarding and adoption of our customer experience management (CX) programs.Key ResponsibilitiesCollaborate with our Customer Success Managers to...

  • Customer Success Coordinator

    3 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Customer Success Team, you will play a critical role in ensuring our clients achieve their goals and objectives through the effective implementation and adoption of our customer experience management...

  • Customer Success Coordinator

    3 weeks ago

    Ottawa, Ontario, Canada Intouch Insight Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Customer Success Team, you will play a critical role in ensuring our clients achieve their goals and objectives through the effective implementation and adoption of our customer experience management...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada net2phone Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Onboarding and Fulfillment Team as a Customer Success Coordinator. As a key member of our team, you will play a critical role in ensuring the long-term retention of our clients and exceeding their expectations.Key ResponsibilitiesFulfill client requests in accordance...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada net2phone Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Onboarding and Fulfillment Team as a Customer Success Coordinator. As a key member of our team, you will play a critical role in ensuring the long-term retention of our clients and exceeding their expectations.Key ResponsibilitiesFulfill client requests in accordance...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada net2phone Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Onboarding and Fulfillment Team as a Customer Success Coordinator. As a key member of our team, you will play a critical role in ensuring the long-term retention of our clients.Key ResponsibilitiesAct as a client advocate and advisor, informing clients of their...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada net2phone Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Onboarding and Fulfillment Team as a Customer Success Coordinator. As a key member of our team, you will play a critical role in ensuring the long-term retention of our clients.Key ResponsibilitiesAct as a client advocate and advisor, informing clients of their...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada net2phone Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Onboarding and Fulfillment Team as a Customer Success Coordinator. As a key member of our team, you will play a critical role in ensuring the long-term retention of our clients and exceeding their expectations.Key ResponsibilitiesAct as a client advocate and advisor,...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada net2phone Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Onboarding and Fulfillment Team as a Customer Success Coordinator. As a key member of our team, you will play a critical role in ensuring the long-term retention of our clients and exceeding their expectations.Key ResponsibilitiesAct as a client advocate and advisor,...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada net2phone Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Onboarding and Fulfillment Team as a Customer Success Coordinator. As a key member of our team, you will play a critical role in ensuring the long-term retention of our clients.Key ResponsibilitiesAct as a client advocate and advisor, informing clients of their...

  • Customer Success Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada net2phone Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Onboarding and Fulfillment Team as a Customer Success Coordinator. As a key member of our team, you will play a critical role in ensuring the long-term retention of our clients.Key ResponsibilitiesAct as a client advocate and advisor, informing clients of their...

  • Customer Success Manager

    3 weeks ago

    Ottawa, Ontario, Canada March Networks Training Full time

    Job Title: Customer Success ManagerAt March Networks, we're seeking a highly skilled Customer Success Manager to join our Ottawa-based Professional Services team. As a key member of our team, you'll be responsible for ensuring our customers achieve maximum value from our Searchlight Cloud and CloudSight solutions, as well as our Insight Monitoring and...

  • Customer Success Manager

    3 weeks ago

    Ottawa, Ontario, Canada March Networks Training Full time

    Job Title: Customer Success ManagerAt March Networks, we're seeking a highly skilled Customer Success Manager to join our Ottawa-based Professional Services team. As a key member of our team, you'll be responsible for ensuring our customers achieve maximum value from our Searchlight Cloud and CloudSight solutions, as well as our Insight Monitoring and...

Customer Success Coordinator

2 months ago

Ottawa, Ontario, Canada Intouch Insight Full time
{"About the Role": "We are seeking a skilled Customer Success Coordinator to join our team at Intouch Insight. As a key member of our Customer Success Team, you will play a vital role in ensuring our clients achieve customer experience excellence through our innovative services and technology.", "Key Responsibilities": "
\t* Collaborate with clients to understand their objectives and develop tailored programs to meet their needs
\t* Work closely with our Operations team to ensure timely delivery of programs, including mystery shopping, operational audits, and customer-satisfaction surveys
\t* Provide data-driven recommendations for improvements to our clients' programs and brand
\t* Build strong relationships with clients, focusing on adoption of our suite of products and highlighting insights that give value to their organizations
\t* Stay up-to-date with our ever-developing suite of products and translate that knowledge to consistently provide real customer value
\t* Work confidently within our coast-to-coast team to achieve goals and objectives
", "Requirements": "
\t* 1-3 years of experience in Customer Success Management, Client Management, or Project Management
\t* Strong analytical skills, with the ability to conduct problem analysis and find win-win solutions
\t* Excellent communication skills, with the ability to effectively communicate with clients and internal teams
\t* Proficiency with MS Excel and Word
\t* Industry-specific experience, including customer-facing software solutions, mystery shopping software, quantitative research, or retail operations
\t* Detail-orientation and commitment to high-quality output
", "What We Offer": "
\t* A dynamic and collaborative work environment
\t* Opportunities for professional growth and development
\t* A competitive compensation package
\t* A chance to work with a leading provider of innovative services and technology
"}