VIP Host

2 weeks ago


Vancouver, British Columbia, Canada Adecco Canada Full time
About the Role

We are seeking a highly skilled and charismatic VIP Host to join our team at Adecco Canada. As a VIP Host, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Greet guests at the VIP entrance and provide a warm welcome
  • Scan tickets and hand out VIP lanyards, ensuring a smooth and efficient process
  • Respond to customer needs and requests in a prompt, professional, and efficient manner
  • Provide personalized service and use the customer's name to build rapport
  • Observe customers to ensure satisfaction and make adjustments as needed
  • Maintain strict cleanliness of the VIP area, adhering to high standards of hygiene and safety
  • Serve patrons with food and beverages in a positive and friendly manner
  • Provide information to help with food and beverage selections, ensuring a seamless dining experience
  • Prepare VIP for dining by setting tables and decorations, condiments, candles, napkins, service plates, and utensils
  • Select and mix ingredients, garnish glasses, and serve alcoholic and non-alcoholic beverages to customers
  • Protect the establishment and patrons by adhering to sanitation, safety, food handling, and alcohol beverage control policies
Requirements
  • Have a professional, clean appearance with a straight posture
  • Be physically able to stand up for long hours
  • Understand customer service and hospitality principles
  • Work well with others, demonstrating excellent teamwork and communication skills
  • Possess attention to detail and the ability to work efficiently under pressure
  • Have a welcoming and friendly attitude, with a smile and proper greetings
  • Know when to seek the help of a supervisor
  • Possess the ability to learn a point-of-sale system and retain the information
  • Be available for the duration of the event
  • Speak English fluently, with other languages being an asset
  • Be legally eligible to work and reside in Canada

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