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Bilingual Contact Centre Representative, Canadian Banking, TD
2 months ago
About the Role
We are seeking a highly skilled and customer-focused Bilingual Contact Centre Representative to join our team at TD Canada. As a key member of our Contact Centre Team, you will be responsible for providing exceptional customer service to our clients in both English and French.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide personalized support to customers, using your knowledge of TD products and services to meet their needs.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development to enhance your skills and knowledge.
Requirements
- High School Diploma or equivalent.
- Proficiency in both English and French, with the ability to communicate effectively in both languages.
- Excellent listening and problem-solving skills, with the ability to work in a fast-paced environment.
- Ability to multitask and navigate multiple computer systems and applications.
- Flexibility and adaptability, with a positive attitude and strong work ethic.
What We Offer
As a Bilingual Contact Centre Representative at TD Canada, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
Language Requirement
This position requires proficiency in both English and French, with the ability to communicate effectively in both languages.
