Hotel Receptionist

1 month ago


Leduc, Canada Best Western Wayside Inn Full time
Hotel Front Desk Clerk Job Description

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Best Western Wayside Inn.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Reservation Management: Take, cancel, and change room reservations as needed.
  • Hotel Information: Provide guests with information on hotel facilities and services, as well as points of interest in the area.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments.
  • Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms.
  • Clerical Duties: Perform light housekeeping and cleaning duties, as well as clerical tasks such as faxing, filing, and photocopying.
  • Customer Service: Provide exceptional customer service to guests, including answering telephone calls and relaying messages.

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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