Monthly Giving Program Manager

4 weeks ago

Richmond Hill, Ontario, Canada Hope and Healing International Full time

MONTHLY GIVING PROGRAM MANAGER

At Hope and Healing International, we are dedicated to reaching the most impoverished regions of the world, ensuring that the most vulnerable individuals receive the support they need.

About Hope and Healing International:

We are a faith-based organization committed to providing hope and healing to children with disabilities in the world's most disadvantaged communities.

Role Overview:

Employment Type: Full-Time, Salaried (35 hours per week)
Compensation: To be determined + Benefits & Retirement Savings Plan
Location: Hybrid work environment

Reporting to the Director of Mass Marketing, the Monthly Giving Program Manager will focus on attracting and engaging new monthly donors, guiding them through a meaningful experience with Hope and Healing International and the children we support.

Key Responsibilities:

  • Strategic Planning – Assessing the current landscape of the monthly giving sector and evaluating Hope and Healing's existing monthly donor program to set achievable goals and develop actionable strategies.
  • Resource Organization – Coordinating departmental resources, including personnel and financial assets, to implement the annual and strategic plans established during the planning phase.
  • Team Management – Leading and mentoring team members to achieve the objectives of the monthly giving strategy while supporting their individual performance metrics and career aspirations.
  • Performance Monitoring – Evaluating actual outcomes against industry standards and strategic targets, making necessary adjustments as needed.

Specifically, the Monthly Giving Program Manager will:

  • Stay informed about effective practices and emerging trends in the monthly giving fundraising arena.
  • Develop and execute a long-term strategy for recruiting and retaining new monthly supporters to boost the number of active monthly donors.
  • Design and implement an inspiring journey for monthly supporters.
  • Analyze campaign performance and donation trends to enhance the donor experience and maximize revenue.
  • Establish tactics, identify key performance indicators, set realistic goals, and budget for monthly giving initiatives.
  • Determine financial requirements and create annual budgets for the monthly giving strategy.
  • Provide strategic guidance and constructive feedback to the Marketing Services team and external partners to effectively carry out the monthly giving strategy.
  • Undertake additional job-related duties as assigned.

Ideal Candidate Profile:

  • A degree in marketing, communications, business development, or a related field.
  • 3 to 5 years of relevant experience, ideally in a management role within the nonprofit sector.
  • Proven experience in managing monthly giving acquisition and retention strategies.
  • Experience overseeing face-to-face fundraising initiatives.
  • Exceptional interpersonal and networking abilities with a professional demeanor.
  • Strong analytical skills for forecasting revenue and retention metrics.
  • Demonstrated strategic planning capabilities.
  • Ability to identify and direct effective fundraising initiatives and materials.
  • Excellent organizational and time management skills, with attention to detail and the ability to manage multiple priorities.
  • A collaborative team player.
  • Proficient in Microsoft Office and familiar with donor management software.
  • Committed to the core values and mission of Hope and Healing International.
  • Reliable transportation is required.

Why Work With Us?

  • Collaborate with passionate individuals dedicated to making a difference in the lives of children with disabilities.
  • Enjoy a supportive work environment that embraces your faith.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Generous retirement savings contributions.
  • Paid vacation days, personal days, and time off for volunteering and spiritual growth.
  • Flexible work arrangements to promote work-life balance.
  • Opportunities for professional development and training.

We take pride in our supportive and cohesive culture, recognized as a Great Place to Work . If you meet the qualifications and are interested in this opportunity, we encourage you to apply.

Hope and Healing International is committed to diversity and inclusion in the workplace and is an equal opportunity employer. We ensure that all recruitment processes are accessible in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

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