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Café Operations Supervisor

3 months ago


Campbell River, British Columbia, Canada Sunny Day Cafe Full time
Position Overview

The Café Operations Supervisor at Sunny Day Cafe plays a crucial role in overseeing daily activities within the café environment. This position demands a proactive approach to managing staff and ensuring a high standard of service.

Educational Requirements
  • No formal degree, certificate, or diploma is required.
Key Responsibilities
  • Oversee and guide café personnel to ensure efficient operations.
  • Assess the types of services to be provided and implement effective operational protocols.
  • Manage inventory levels and ensure proper stock maintenance.
  • Uphold health and safety standards throughout the café.
  • Engage in negotiations with suppliers for food and necessary supplies.
  • Coordinate with clients regarding catering services and facility usage.
  • Provide leadership and instruction to team members.
  • Address and resolve customer inquiries and complaints.
  • Plan, organize, direct, control, and evaluate the daily operations of the café.
Supervisory Responsibilities

Responsible for supervising staff across various operational areas.

Work Environment
  • Fast-paced setting requiring attention to detail.
  • Ability to manage a large workload effectively.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Highly organized and reliable.
  • A true team player with the capability to multitask.
Experience Requirements
  • 3 to 5 years of relevant experience in a similar role.
  • Permanent position with a commitment to excellence.
  • Work language: English.
  • Standard working hours: 40 hours per week.