Café Manager
2 weeks ago
Café Manager Job Description
Sunny Day Cafe is seeking a skilled Café Manager to oversee the daily operations of our café. As a key member of our team, you will be responsible for supervising staff, determining service offerings, and implementing operational procedures.
Key Responsibilities:
- Supervise and train staff to ensure excellent customer service and high-quality food preparation.
- Determine the type of services to be offered and implement operational procedures to ensure efficient and effective café operations.
- Organize and maintain inventory to ensure that all necessary supplies are available.
- Ensure that health and safety regulations are followed at all times.
- Negotiate arrangements with suppliers for food and other supplies.
- Negotiate with clients for catering or use of facilities.
- Lead and instruct individuals to achieve team goals.
- Address customer complaints or concerns in a professional and courteous manner.
- Plan, organize, direct, control, and evaluate daily operations to ensure that the café runs smoothly and efficiently.
Requirements:
- 3 years to less than 5 years of experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Client focus and efficient interpersonal skills.
- Excellent oral communication and organized.
- Reliability and team player.
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