Café Operations Manager

4 weeks ago


Campbell River, British Columbia, Canada Sunny Day Cafe Full time

The Café Operations Manager at Sunny Day Cafe is responsible for overseeing the daily operations of our café. This includes supervising staff, determining the type of services to be offered, and implementing operational procedures. The ideal candidate will have 3 years to less than 5 years of experience in a similar role and possess excellent leadership and communication skills.

Key Responsibilities
  • Supervise and train staff to ensure excellent customer service
  • Determine the type of services to be offered and implement operational procedures
  • Organize and maintain inventory to ensure efficient operations
  • Ensure health and safety regulations are followed at all times
  • Negotiate arrangements with suppliers for food and other supplies
  • Negotiate with clients for catering or use of facilities
  • Lead and instruct individuals to achieve team goals
  • Address customer complaints or concerns in a professional manner
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity
Requirements
  • 3 years to less than 5 years of experience in a similar role
  • Excellent leadership and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Client focus and efficient interpersonal skills
  • Excellent oral communication and organizational skills
  • Reliability and ability to work as part of a team


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