Event Conversion Manager

4 weeks ago

Dawson Creek, Canada Oak View Group Full time

Position Overview

The Event Conversion Manager is tasked with overseeing Event Changeovers, which includes the planning, coordination, supervision, and execution of all conversion activities. This role will also play a key part in the recruitment process and the training of new personnel. The successful candidate will collaborate closely with the Operations Manager and Event Manager/Event Coordinator on various projects. Strong interpersonal, technological, and communication skills are essential, as well as the ability to thrive in a collaborative environment.

About the Venue

The Ovintiv Events Centre, managed by the Oak View Group, stands as the leading event facility, offering a diverse array of sports and entertainment experiences for the Alberta and British Columbia Peace Region.

Key Responsibilities

  • Oversee Event Changeovers, including planning, coordination, supervision, and execution of all conversion tasks.
  • Assist in the hiring process and provide training to new staff members.
  • Conduct maintenance on the rink.
  • Ensure cleanliness and upkeep of changeover equipment and related areas.
  • Support the Operations Manager and Event Manager/Event Coordinator with various projects.
  • Comply with all established Policies and Procedures.
  • Execute all duties safely, adhering to Facility Procedures, Occupational Health & Safety Regulations, and WHMIS guidelines.
  • Ensure compliance with the Occupational Health and Safety Act among staff.
  • Assist the Event Manager/Event Coordinator in all aspects of Event Coordination.
  • Maintain a detailed inventory of facility supplies and place orders as needed.
  • Monitor and assign tasks to team members.
  • Foster effective communication and collaboration with all departments.
  • Contribute to the daily operations and maintenance of the arena and its systems, including HVAC, sound, lighting, fire safety, and communication systems.
  • Support the daily operation and maintenance of the arena ice surface and related systems, ensuring the ice is kept in optimal condition.
  • Set up and troubleshoot in-house audio-visual equipment for smaller events.
  • Perform additional duties as assigned by the Director of Operations.

Qualifications

  • A minimum of two years of experience in facility setups and changeovers, including ice, conventions, concerts, trade shows, and sporting events.
  • Proficient knowledge of operational equipment, including staging, audiovisual, lighting, truss, rigging, and small tools.
  • Experience in supervising and leading a team of up to 25 employees in setup/changeover and housekeeping tasks.
  • Exceptional verbal and written communication skills.
  • Strong organizational abilities, detail-oriented, with the capacity to manage multiple tasks.
  • Willingness to work long and flexible shifts, including nights, weekends, and holidays.
  • Proficient in computer usage and capable of learning various software applications.
  • Ability to walk for extended periods.
  • Possession of a valid driver's license.
  • Must obtain a valid BC Refrigeration Safety Awareness ticket and be willing to acquire an Ice Facility Operator ticket within one year of employment.
  • Must obtain a valid WHMIS ticket within three months of employment.
  • Must have a valid First Aid ticket and be trained in CPR and AEDs within three months of employment.
  • Must possess valid forklift, fall arrest, and aerial boom tickets within three months of employment.
  • Must have a valid confined space ticket within three months of employment.
  • Completion of a criminal record check is required.
  • Must obtain a valid crowd management certificate within three months of employment.
  • Ability to use and instruct others in the use of power tools.
  • Capability to train and mentor casual staff.
  • Experience operating an ice resurfacer (Zamboni) and performing maintenance on arena ice.
  • Ability to set up audio-visual equipment and familiarity with clear com or XLR systems.
  • Experience in plumbing, electrical, and carpentry skills relevant to facility operations.
  • Ability to work effectively as part of a team.

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

  • While performing the essential functions of this position, the employee will frequently stand and walk for extended periods, climb stairs and/or ladders, use hands to manipulate objects, tools, or controls, reach with hands and arms, and communicate verbally. Employees may occasionally lift and/or move up to 40 pounds and will utilize various forms of vision.

Work Environment:

  • The essential functions of this position are performed both indoors and outdoors, subject to prevailing weather conditions. The noise level in the work environment typically ranges from moderate to loud.

This job description is subject to change.

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