Security Management Team Lead

3 weeks ago


Edmonton, Alberta, Canada Paladin Security Full time
Position Overview

As a key member of our security team, the Security Operations Team Leader will oversee daily security functions and ensure compliance with established protocols. This role is essential in maintaining a safe and secure environment for both staff and clients.

Key Responsibilities:
  • Review and analyze incident reports to uphold site standards.
  • Support the Site Supervisor in developing and implementing training programs for site personnel.
  • Engage in regular discussions with clients and the Site Supervisor to ensure effective communication.
  • Inspire and guide front-line staff in their daily responsibilities, fostering a positive work atmosphere.
  • Supervise security personnel and serve as a resource for resolving issues in line with company policies.
  • Evaluate the performance of security staff, documenting any discrepancies and providing constructive feedback to the Site Supervisor.
  • Conduct routine patrols throughout the facility.
  • Perform monthly audits of the CCTV room and maintain accurate records.
  • Be available for after-hours on-call duties on a rotational basis.
  • Manage the inventory of site uniforms and ensure staff compliance with uniform standards.
  • Report operational challenges directly to the Site Supervisor.
  • Coordinate staff schedules and address payroll discrepancies as necessary.
  • Handle clerical tasks, including filing and memo preparation.

Qualifications:
  • Possession of a valid Alberta Security License or the ability to obtain one.
  • Must be bondable.
  • A minimum of three years of security experience, including at least one year in a supervisory capacity, or a relevant post-secondary diploma/certificate.
  • A valid Class 5 driver's license, a clean driving record, and access to a vehicle.
  • Proven ability to lead, organize, delegate, and address complex challenges.
  • Strong verbal and written communication skills.
  • Exceptional customer service abilities.
  • Capability to manage multiple tasks while maintaining composure under pressure.
  • Physical fitness to perform the job duties effectively.
  • Basic computer skills, including report writing and note-taking.
  • First Aid/AED/CPR, NVCI, and PPCT training are advantageous, though training will be provided to the successful candidate.

Education Requirements:
High School Diploma or GED

Benefits:
Comprehensive medical, life, and dental insurance, along with paid vacation.

This position is classified as Full-Time with one opening available.
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