Security Management Team Lead
3 weeks ago
As a key member of our security team, the Security Operations Team Leader will oversee daily security functions and ensure compliance with established protocols. This role is essential in maintaining a safe and secure environment for both staff and clients.
Key Responsibilities:
- Review and analyze incident reports to uphold site standards.
- Support the Site Supervisor in developing and implementing training programs for site personnel.
- Engage in regular discussions with clients and the Site Supervisor to ensure effective communication.
- Inspire and guide front-line staff in their daily responsibilities, fostering a positive work atmosphere.
- Supervise security personnel and serve as a resource for resolving issues in line with company policies.
- Evaluate the performance of security staff, documenting any discrepancies and providing constructive feedback to the Site Supervisor.
- Conduct routine patrols throughout the facility.
- Perform monthly audits of the CCTV room and maintain accurate records.
- Be available for after-hours on-call duties on a rotational basis.
- Manage the inventory of site uniforms and ensure staff compliance with uniform standards.
- Report operational challenges directly to the Site Supervisor.
- Coordinate staff schedules and address payroll discrepancies as necessary.
- Handle clerical tasks, including filing and memo preparation.
Qualifications:
- Possession of a valid Alberta Security License or the ability to obtain one.
- Must be bondable.
- A minimum of three years of security experience, including at least one year in a supervisory capacity, or a relevant post-secondary diploma/certificate.
- A valid Class 5 driver's license, a clean driving record, and access to a vehicle.
- Proven ability to lead, organize, delegate, and address complex challenges.
- Strong verbal and written communication skills.
- Exceptional customer service abilities.
- Capability to manage multiple tasks while maintaining composure under pressure.
- Physical fitness to perform the job duties effectively.
- Basic computer skills, including report writing and note-taking.
- First Aid/AED/CPR, NVCI, and PPCT training are advantageous, though training will be provided to the successful candidate.
Education Requirements:
High School Diploma or GED
Benefits:
Comprehensive medical, life, and dental insurance, along with paid vacation.
This position is classified as Full-Time with one opening available.
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