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Security Management Lead

3 months ago

Edmonton, Alberta, Canada Paladin Security Full time

Job Overview:

As a key member of our security team, the Security Operations Team Leader will oversee the daily activities of security personnel, ensuring the highest standards of safety and security are maintained.

Key Responsibilities:

  • Review and analyze incident reports to uphold site protocols.
  • Support the Site Supervisor in training initiatives for staff.
  • Engage in regular discussions with clients and the Site Supervisor to address site needs.
  • Inspire and guide front-line staff in their daily responsibilities, fostering a positive work environment.
  • Supervise security staff, serving as a point of contact for operational issues in line with company policies.
  • Evaluate the performance of security personnel, documenting and addressing any discrepancies in standards; provide consistent feedback to the Site Supervisor.
  • Conduct routine patrols throughout the facility.
  • Perform monthly audits of the CCTV operations and documentation.
  • Be available for after-hours on-call duties on a rotational basis.
  • Manage the inventory of site uniforms.
  • Ensure all staff are properly attired and uniforms are maintained.
  • Report operational challenges directly to the Site Supervisor.
  • Coordinate staff schedules and address payroll discrepancies as necessary.
  • Handle clerical tasks, including filing and memo preparation as required.

Qualifications:

  • Possession of a valid Alberta Security License or the ability to obtain one.
  • Must be bondable.
  • A minimum of three years of security experience, including at least one year in a supervisory capacity, or a relevant post-secondary diploma/certificate.
  • A valid Class 5 driver's license with a clean driving record and access to a vehicle.
  • Demonstrated ability to lead, organize, delegate, and resolve complex issues.
  • Strong verbal and written communication skills.
  • Exceptional customer service abilities.
  • Proficient in multitasking and maintaining composure under pressure.
  • Physical capability to fulfill the duties of the role.
  • Basic computer skills, including report writing and note-taking.
  • First Aid/AED/CPR, NVCI, and PPCT training are advantageous; however, training will be provided to the successful candidate.

Education Requirements:

High School Diploma or GED.