Technical Support Specialist
4 weeks ago
Our organization is looking for motivated individuals to fill the role of Service Desk Technician.
Position Overview:
If you are passionate about helping others with their technical difficulties and enjoy resolving issues via phone, this position is ideal for you. As a Service Desk Technician, your primary responsibility will be to deliver technical assistance to our personnel, diagnose problems on-site, oversee equipment maintenance, and manage IT assets.
Key Responsibilities:
- Deliver help desk assistance
- Diagnose and resolve issues related to computers, telephones, and mobile devices
- Oversee equipment maintenance across various sites
- Manage helpdesk inquiries
- Monitor and control IT inventory
Qualifications:
- Ability to remain calm and maintain a sense of humor
- Familiarity with software and hardware solutions
- Experience in technical setup and problem-solving
- Proficiency in web applications
- At least 2-3 years of relevant experience
Benefits of Working with Us:
- Recognition for your technical expertise
- Opportunity to deliver outstanding customer service
- Emphasis on organization and meticulousness
- Be part of a collaborative team
- Work for a company committed to environmental and social responsibility
- Support for achieving work-life balance and personal satisfaction
At our organization, employees enjoy competitive compensation, comprehensive benefits, training opportunities, and pathways for career advancement. Join us in fostering careers and thriving communities.
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