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Technical Training Specialist

2 months ago

Guelph, Ontario, Canada WestRock Full time

Job Summary:

The Technical Training Specialist will play a key role in facilitating and planning all training activities on a daily basis. This role will be responsible for ensuring site-specific training systems are managed, improved regularly, and aligned with the company's learning and development goals.

Key Responsibilities:

  • Develop and implement training programs to enhance the skills and knowledge of production team members.
  • Collaborate with the Operations Learning and Development (L&D) leader to support new hire orientation and onboarding training.
  • Assist with tracking, evaluating, and measuring training effectiveness using the company's Department Training Standards and Learning System tools.
  • Support the creation of site-specific technical learning solutions, including SOPs, guided workflows, and technical learning aids.
  • Develop and maintain relationships with trainees and leaders to ensure effective training and development.
  • Participate in new teammate hiring processes, assessing candidates' skills and providing input on hiring decisions.
  • Conduct training on all shifts and influence others to be safety-minded.
  • Additional duties as assigned.

Requirements:

  • Results-oriented individual with a focus on continuous improvement.
  • Ability to support the implementation of new processes and learning technologies to drive training into the flow of work.
  • Strong interpersonal skills, with a keen awareness of the importance of effective communication and leadership.
  • Accountability and a willingness to hold self and others responsible for actions and results.
  • Influence and partnership skills to drive effective training and development.
  • Decision-making skills, with the ability to use problem-solving skills and supporting information to arrive at optimal decisions.
  • Communication skills, with a willingness to work on the floor and with all shifts to ensure effective training and documentation.
  • Quality focus, with a commitment to ensuring quality while minimizing waste.

Preferred Qualifications:

  • 1-3 years of experience conducting or leading training, including on-the-job training, in a manufacturing environment.
  • 2-4 years of experience in a manufacturing environment.
  • Knowledge of Learning Management Systems.
  • Microsoft Office experience, including Word, Excel, Outlook, PowerPoint, and Forms.

What WestRock Offers:

  • Competitive salary, benefits, and pension plan.
  • Supportive management team with a health and wellness coach on site.
  • Corporate culture based on integrity, respect, accountability, and excellence.
  • A career with a global packaging company where sustainability, safety, and inclusion are business drivers and foundational elements of the daily work.