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Field Adjuster for Property Claims
3 months ago
At Intact Financial Corporation, our team is dedicated to our mission: assisting individuals, businesses, and communities to thrive during prosperous times and remain resilient during challenges. By joining us, you become part of a committed group of professionals who share this vision.
We prioritize your growth and development, valuing your unique contributions. Our commitment to diversity ensures that you will be supported in achieving your personal and professional aspirations through various tools, opportunities, and flexible arrangements. This is our promise to you.
Our hybrid work model strikes a balance between remote work and meaningful in-person collaboration.
Position Overview
We are seeking a Property Claims Field Specialist to enhance our dynamic team, focusing on delivering exceptional service in the province of New Brunswick.
In this role, you will leverage your expertise in insurance products and appraisal techniques to ensure timely and fair evaluations of claims, adhering to our corporate standards.
Key Responsibilities:
- Perform field assessments to determine property damage and restoration needs, engaging directly with insured parties, claimants, and service providers.
- Identify opportunities for process enhancements and propose adjustments to policies or procedures to ensure quality service and competitiveness.
- Maintain open communication with claims departments to facilitate efficient operations.
- Provide guidance and mentorship to fellow appraisers and adjusters as necessary.
- Build and sustain productive relationships with repair facilities and other service providers.
- Assist in evaluating vendor performance to ensure compliance with professional and corporate standards.
- Develop repair estimates and negotiate cost agreements with contractors or obtain quotes for restoration or replacement.
- Conduct total loss assessments and manage their resolution when applicable.
Qualifications:
- A university degree or a combination of relevant training and experience.
- A minimum of three years of experience in property claims.
- Proficient in Xactimate/XactAnalysis estimating software.
- Strong understanding of mitigation (IICRC), construction, and repair methodologies.
- Excellent verbal communication skills, with experience in interviewing, coaching, and client interactions.
- Strong written communication skills for drafting claims reports.
- A valid driver's license and a clean driving record.
- Bilingualism is considered an asset.
Employee Benefits:
As a valued member of our team, you will enjoy a range of benefits designed to support your well-being and professional growth:
- A financial rewards program recognizing your achievements.
- An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
- A comprehensive pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements to suit your lifestyle.
- The option to purchase up to five additional days off annually.
- An annual wellness account promoting a healthy lifestyle.
- Access to resources supporting physical and mental health, fostering connections with colleagues.
- A dynamic learning environment with interactive online content and development programs.
- Employee-led networks that promote inclusivity and provide growth opportunities.
- Supportive leadership that encourages your development.
- A Community Impact program that allows you to contribute uniquely to your community.
Commitment to Diversity:
At Intact, we are proud to be an equal opportunity employer. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel respected and valued. If you require specific adjustments to make the recruitment process more accessible, please inform us when we reach out about a job opportunity. We are committed to working with you to meet your needs.
