Advising Assistant

3 weeks ago

Calgary, Alberta, Canada Mount Royal University Full time

About Mount Royal University

Mount Royal University is a vibrant institution located in Calgary, Alberta, Canada. Founded in 1910, it has grown into a mid-sized university offering a robust liberal education and unique undergraduate programs. With over 15,000 credit students, the university provides 13 bachelor degrees and 36 majors.

Our Commitment to Diversity and Inclusion

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. We strive to create an environment that welcomes and values diversity, promoting a rich and inclusive workplace.

About the Department and Role

The Academic Advising department plays a crucial role in student retention, providing developmental support to students in clarifying their educational goals and implementing an educational plan to achieve these goals. Advisors and assistants work closely with students, assisting them throughout their tenure at Mount Royal University.

Responsibilities

  • Main point of contact for initial reception in Academic Advising Services
  • Triage student support, screening, and referring as necessary for walk-in students and emails to the general advising inbox
  • Schedule individual appointments for central Academic Advisors
  • Possess strong working knowledge of Mount Royal Systems (G: Suite, MRU GradU8, Banner, etc.)
  • Take and compile meeting minutes for Academic Advising Services and Campus Advising meetings
  • Provide registration assistance for students who drop into Academic Advising Services outside of when peer registration help is available
  • Provide assistance with submitting internal applications through MyMRU (current students)
  • Support any events or initiatives that are hosted by Academic Advising Services
  • Ensure daily activities and student appointment records are entered into Academic Advising Services statistics sheets for individual appointments and group advising sessions
  • Ensure new Academic Advising Services students complete an intake form
  • Run Argos reports and distribute them at the request of the advising team

Qualifications

  • Bachelor degree or equivalent, or 12 to 18 months of experience in a relevant role
  • Ability to work in an environment with frequent distractions
  • Propensity for interacting with diverse groups of students and clients
  • Professional and inclusive demeanor
  • Proficiency in Microsoft Office suite and Google applications

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