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Academic Advising Assistant
2 months ago
About Mount Royal University
Mount Royal University is a vibrant institution located in Calgary, Alberta, Canada. With a rich history dating back to 1910, the university has evolved into a mid-sized institution offering a unique blend of academic programs and smaller class sizes.
About the Department and Role
The Central Academic Advising Office (D101) is a hub for student support, where Registration Peers play a crucial role in helping students navigate the university's registration systems.
Responsibilities
- Provide a welcoming and friendly environment for students, both in-person and virtually.
- Respond to emails in the advising inbox flagged for Registration Peers.
- Maintain an online booking schedule aligned with scheduled shifts.
- Track walk-in and virtual appointments as directed.
- Assist students in navigating MyMRU, My Schedule Builder, and the Registration Landing Page.
- Be familiar with and refer students to use the online advising guides and mruGradU8.
- Support students in creating a course schedule that considers their academic and personal needs, in consultation with their Academic Advisor.
- Understand the knowledge and expertise of Academic Advisors and refer students appropriately.
- Make meaningful referrals to campus resources based on student needs.
- Provide students with clear and accurate information, while avoiding answers that are unknown or incomplete.
- Facilitate registration information sessions for groups of students, as assigned.
- Assist with other duties and projects within Academic Advising as needed.
Qualifications
- Comfortable navigating MRU's electronic resources, including the MRU website, MyMRU, mruGradU8, the Registration Landing page, and My Schedule Builder.
- Enthusiasm for working with fellow students and a strong desire to help them succeed.
- Awareness and understanding of the various campus resources available for students.
- Strong presentation skills and comfort with creating and delivering presentations.
- Ability to work independently with minimal supervision.
- Effective communication skills.
- Current MRU student in good academic standing.
What We Offer
Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.
At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.
