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Restaurant Operations Manager

2 months ago

Trail, Canada The Colander Full time
About The Colander

The Colander is a dynamic and fast-paced restaurant company that prides itself on delivering exceptional customer experiences. We are seeking a highly skilled and motivated Restaurant Operations Manager to join our team.

Key Responsibilities
  • Evaluate Daily Operations

Assess the efficiency and effectiveness of our daily operations, identifying areas for improvement and implementing changes to enhance our overall performance.

Plan and Organize Daily Operations

Develop and implement strategies to optimize our daily operations, ensuring seamless execution and maximum productivity.

Supervise Staff

Lead and motivate our team members, providing guidance and support to ensure they have the skills and resources needed to excel in their roles.

Train Staff

Design and deliver comprehensive training programs to equip our staff with the knowledge and skills required to provide exceptional customer service and maintain high standards of quality.

Determine Type of Services to be Offered and Implement Operational Procedures

Collaborate with our management team to determine the types of services we will offer, and develop and implement operational procedures to ensure seamless execution.

Organize and Maintain Inventory

Oversee the management of our inventory, ensuring that we have the necessary supplies and materials to meet our operational needs.

Ensure Health and Safety Regulations are Followed

Ensure that our restaurant adheres to all relevant health and safety regulations, maintaining a safe and healthy environment for our staff and customers.

Negotiate Arrangements with Suppliers for Food and Other Supplies

Develop and maintain relationships with our suppliers, negotiating the best possible arrangements for food and other supplies.

Negotiate with Clients for Catering or Use of Facilities

Collaborate with our clients to negotiate catering or use of facilities arrangements, ensuring that our services meet their needs and expectations.

Address Customers' Complaints or Concerns

Respond promptly and professionally to customer complaints or concerns, resolving issues and ensuring that our customers receive exceptional service.

Provide Customer Service

Deliver exceptional customer service, ensuring that our customers have a positive and memorable experience in our restaurant.

Work Conditions and Physical Capabilities
  • Fast-Paced Environment

Work in a fast-paced environment, where attention to detail and ability to multitask are essential.

Attention to Detail

Ensure that all aspects of our operations are executed with attention to detail, maintaining high standards of quality and accuracy.

Work Term: Permanent

This is a permanent position, offering stability and opportunities for growth and development.

Work Language: English

English is the primary language of communication in this role, and proficiency in English is essential.

Hours: 30 hours per week

This role requires a commitment of 30 hours per week, with flexibility to adapt to changing operational needs.