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Front Desk Assistant

2 months ago

Toronto, Ontario, Canada Canadian College of Naturopathic Medicine Full time
Job Summary

We are seeking a highly motivated and enthusiastic Front Desk Assistant to join our team at the Canadian College of Naturopathic Medicine. As a key member of our front office team, you will be responsible for providing exceptional customer service to patients, students, and faculty.

Key Responsibilities
  • Provide administrative support to the front desk team, including data entry, filing, and organization of patient records.
  • Communicate effectively with patients, students, and faculty to provide information and resolve inquiries.
  • Manage patient scheduling, including appointment bookings and cancellations.
  • Process fee-for-service payments and maintain accurate financial records.
  • Ensure the front desk area is maintained in a clean and organized manner.
Requirements
  • Post-secondary education in administrative/business or related studies.
  • Strong computer literacy in administrative support programs, including MS Word, Excel, and databases.
  • Working knowledge of Electronic Medical Records and financial systems.
  • Experience in a customer service-focused environment.
  • Excellent written and communication skills.
  • Strong organizational and time management skills.
  • Ability to work independently with minimal supervision in a fast-paced environment.
Preferred Qualifications
  • Experience working in a healthcare or medical setting.
  • Knowledge of naturopathic medicine and its principles.
  • Fluency in multiple languages.
What We Offer
  • A competitive hourly rate of $17.40.
  • A positive and supportive work environment.
  • Opportunities for professional growth and development.
How to Apply

Please submit your application, including your resume and cover letter, to the Human Resources department. We thank all applicants for their interest; however, only those selected for an interview will be contacted.