E-Commerce Product Merchandising Expert

4 weeks ago

Toronto, Ontario, Canada The Home Depot Canada Full time

Position Overview

Under the guidance of the eCommerce Digital Content Manager, the E-Commerce Merchandising Specialist collaborates closely with the merchandising teams to implement online merchandising initiatives. This role is pivotal in meeting article onboarding goals within the designated category and supporting the strategic objectives of the Online Merchant through contributions to projects involving: online product selection, pricing strategies, promotional activities, and supplier collaboration. The E-Commerce Merchandising Specialist is tasked with aiding Online Merchants in optimizing data support and pinpointing process efficiencies in a precise and effective manner.

Key Responsibilities

  • Achieve operational service level agreements (SLAs) and key performance indicators such as article onboarding duration and the rate of buyable SKUs.
  • Collaborate with vendors to facilitate the swift and accurate onboarding of new suppliers, ensuring that all necessary agreements and requirements are fulfilled for online product listings.
  • Assist in enhancing the website and resolving online merchandising system challenges by identifying improvement opportunities and testing new enhancements.
  • Work alongside the Online Merchant, Online Assortment Planning, and Data teams to address assortment gaps and propose enhancements in collaboration with merchandising teams.
  • Engage with cross-functional teams to ensure readiness for seasonal events, supporting reports, briefs, and strategies. Participate in planning discussions to identify opportunities and conduct post-event analyses for insights.
  • In collaboration with leadership, merchandising teams, and cross-functional partners, drive sustainable process improvements that can be utilized across the business.
  • Coordinate with retail and online merchant stakeholders to compile assortment lists for seasonal or promotional initiatives.
  • Assist the team in updating training materials and identifying opportunities to enhance value for both the team and cross-functional business partners.

    Required Experience and Knowledge:
  • Internal candidates must meet the minimum time-in-position requirement and performance management criteria.
  • A bachelor's degree or equivalent in a relevant field of study.
  • 1-2 years of experience in retail, eCommerce, merchandising, or a consulting/project management capacity within a corporate setting.
  • Proficiency in tools such as Excel, Access, and Tableau, along with intermediate to advanced skills in other Microsoft Office applications.
  • Strong analytical skills and a natural curiosity for investigation.
  • Ability to learn autonomously and adapt quickly.
  • Capacity to manage multiple work streams while maintaining high-quality output.
  • Excellent communication and presentation abilities.

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