Care Coordinator

4 weeks ago


Collingwood, Ontario, Canada pt Health Full time

Care Coordinator Role

We are seeking a highly organized and customer-focused Care Coordinator to join our team at pt Health. As a Care Coordinator, you will play a vital role in fostering strong relationships between our clinic and its customers, including patients, staff, funders, and referral sources.

Key Responsibilities

  • Provide exceptional customer service to patients and visitors, answering phone calls, and responding to inquiries in a timely and professional manner.
  • Coordinate patient intake, data entry, and scheduling of appointments, ensuring accurate and detailed information is maintained.
  • Assist patients with completing paperwork and ensure accurate information is recorded.
  • Collect payments at the time of service and track coverage for all funding streams.
  • Complete data entry and billing tasks efficiently and accurately.
  • Provide administrative support to the Care Coordinator Manager and Clinic Director.

Qualifications and Core Competencies

  • High School Diploma, G.E.D., or equivalent.
  • Excellent customer service skills and telephone etiquette.
  • High degree of organizational skills and ability to prioritize and multi-task.
  • Excellent communication (verbal/written) and interpersonal skills.
  • Strong computer and data entry skills.
  • Flexible and adaptable to change.

About pt Health

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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