Healthcare Liaison

3 weeks ago

Collingwood, Ontario, Canada pt Health Full time

Care Coordinator Role

The Care Coordinator is a vital member of our team, responsible for fostering strong relationships between our clinic and its customers. This includes patients, staff, funders, and referral sources. The ideal candidate will provide administrative support and coordinate clinic activity with friendly, enthusiastic, and professional service.

Key Responsibilities

  • Answer telephone calls, greet patients, and provide excellent customer service.
  • Coordinate patient intake, data entry, and scheduling of appointments.
  • Collect payment at time of service and track coverage for funding streams.
  • Complete data entry and billing, and coordinate courier packages and email.
  • Provide administrative support to the Care Coordinator Manager and Clinic Director.

Qualifications and Core Competencies

  • High School Diploma, G.E.D., or equivalent.
  • Excellent customer service skills and telephone etiquette.
  • High degree of organizational skills and ability to prioritize and multi-task.
  • Excellent communication and interpersonal skills.
  • Strong computer and data entry skills.
  • Flexible and adaptable to change.

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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