Food Service Team Lead
7 days ago
Bulldog Pub and Grill is seeking a highly skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of food service staff, including preparing and portioning food, maintaining a clean and safe work environment, and adhering to health and safety regulations.
- Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure excellent performance.
- Food Quality and Safety
- Ensure that food and service meet quality control standards, including maintaining accurate inventory records and adhering to food safety protocols.
- Conduct regular quality control checks to ensure that food is prepared and presented to the highest standards.
- Operations and Administration
- Establish methods to meet work schedules, including creating and managing staff schedules, and ensuring that all staff are aware of their responsibilities and deadlines.
- Prepare and submit reports, including sales reports, inventory reports, and other relevant data to inform business decisions.
- Customer Service
- Address customers' complaints or concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and to the customer's satisfaction.
- Ensure that all staff provide exceptional customer service, including greeting customers, taking orders, and serving food and beverages in a timely and efficient manner.
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 year to less than 2 years of experience in a food service supervisory role
- Skills
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and under pressure
- Strong attention to detail and organizational skills
- Ability to train and develop staff
- Knowledge of food safety and sanitation procedures
- Work Environment
- Fast-paced environment
- Physical Demands
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
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