Logistics Dispatch Specialist

1 month ago


Dawson Creek, Canada Mountainview Safety Services Ltd. Full time

Position Overview:

The Logistics Dispatch Specialist plays a crucial role in effectively managing the resources necessary for field personnel assigned to various projects and crew transitions. This position supports the Director of Planning & Business Development by ensuring that qualified field personnel are efficiently dispatched for both current and future assignments, as well as crew transitions. The individual in this role is also tasked with maintaining regular communication with field staff.

Key Responsibilities:

Responsibilities may include, but are not limited to:

  • Managing Crew Lists & Dispatch Documentation
  • Coordinating Transportation Logistics
  • Overseeing Journey Management
  • Handling Incoming Job Requests
  • Addressing inquiries and concerns from field personnel

Field Personnel Assignment:

  • Collaborates with the Dispatch Team to assess staff availability.
  • Assists the Dispatch Scheduler in identifying, contacting, and arranging for qualified field personnel for all current and upcoming projects.
  • Effectively communicates (both verbally and in writing) essential details to field personnel regarding upcoming assignments, including:
  • Required dates
  • Travel logistics
  • Accommodation details
  • Qualification prerequisites
  • Necessary documentation and equipment
  • Any additional specifics related to the assignment
  • Ensures that field personnel's medical certifications, driving licenses, and other industry qualifications are valid and suitable for the tasks at hand.
  • Documents and communicates any performance issues of field personnel to the Director of Planning & Business Development.
  • Acts as the primary contact for field personnel regarding scheduling, site-specific information, travel logistics, accommodations, and vehicle management.
  • Responds to inquiries from senior management regarding vehicle locations.

Transportation & Accommodation Coordination:

  • Utilizes fleet management software to monitor field personnel's travel routes to ensure safety and effective journey management.
  • Tracks the status of all company vehicles.
  • Coordinates lodging arrangements for field personnel to guarantee safe and suitable accommodations during remote assignments.

Client Interaction:

  • As part of the Dispatch Team, receives calls for job requests, gathering and documenting the following information:
  • Required dates and job duration
  • Client details
  • Consultant information
  • Travel logistics and directions
  • Any specific requirements for the job
  • Special supplies needed

Employment Type: Full-time

Compensation: $25.00-$35.00 per hour

Benefits Offered:

  • Comprehensive health care coverage

Work Schedule:

  • 10-hour shifts
  • Overtime opportunities
  • Weekend availability as required

Work Environment: In-person



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