Senior Specialist, HR Business Solutions
1 week ago
Job Summary:
The University of Ottawa is seeking a Senior Specialist, HR Business Applications to provide guidance and support to clients by translating business requirements into technical specifications, particularly in relation to Human Capital Management. The successful candidate will configure, maintain, and develop Workday modules on Human Capital Management and support their comprehensive testing.
Key Responsibilities:
- Business and Technical Support: Provide expert advice to improve procedures or system configurations, offer a seamless and collaborative stakeholder experience, and review system capabilities and workflows to identify ways to simplify the client's experience.
- Business Process & System Maintenance: Maintain and modify business processes, workflows, naming conventions, and data masters in accordance with approved design principles, governance frameworks, and institutional business rules, procedures, and policies.
- Change Management: Support continuous improvements and change management efforts across the University and ensure smooth transitions from current to desired business practices.
Requirements:
- University Degree in Commerce, Administration, Business Technology Management or an equivalent combination of education and experience.
- Minimum 5 years of experience supporting business units and their system needs.
- Experience supporting Workday will be considered an asset.
- Thorough knowledge and experience of HR business processes, rules, policies, priorities, and regulations related to Human Capital Management, compensation and/or pension and benefits.
- Experience in project and change management.
- Knowledge of the administrative operations of public institutions.
- Experience with Microsoft Excel, Business Intelligence, or other data management tools to manipulate, convert, clean, and present complex data.
- Knowledge of computing principles and the configuration and development of HR technical applications.
- Experience conducting client needs assessments and prioritizing business requirements.
- Experience writing and maintaining business and technical documentation, and providing training.
- Experience coordinating operational services for clients with diverse needs.
- Ability to negotiate and influence clients in accepting solutions that align both the strategic goals of the University and short- and long-term client requirements.
- Strong analytical skills to convert business requirements into functional specifications, as well as the ability to conceptualize individual requirements and create links between different stakeholders' needs.
- Ability to adapt to ever-changing requirements and processes, challenge ideas, and accept new methods and procedures.
- Professional designation is an asset (HR or Business Analysis).
- Bilingualism – French and English (spoken and written).
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