Outside Sales Representative
7 days ago
Job Summary
As an Outside Account Manager at EMCO Corporation, you will play a crucial role in developing and maintaining strong relationships with customers to drive profitable sales growth. This position requires a strong understanding of customer needs and a ability to analyze data to develop and execute strategies to grow market share.
Key Responsibilities
- Visit customer offices, shops, and job sites to assess customer needs and develop strong relationships to generate and close profitable sales
- Prospect and identify new customers and alert the Profit Centre Manager and Credit Team of viable prospects
- Lead and own the sales process, including producing sales call reports, territory planning, and growth targets
- Analyze customer data to develop and execute strategies to profitably grow market share while meeting and exceeding targets set at the Profit Centre
- Process orders, quotes, job packages, and other sales functions required
- Investigate and resolve customer issues, address short payments and returns in a timely fashion that exceeds customer expectations and benefits the Profit Centre
- Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customer's business that might affect the credit standing
- Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team
- Perform other tasks as requested by the Profit Centre Manager
Qualifications
- College and/or University degree
- A minimum of 2 years of experience with customer service or counter sales
- Valid driver's license with a clean driver's abstract
- Proficient in the use of Microsoft Office software
- Outstanding customer service and verbal communication skills
- Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer
- Ability to gain comprehensive knowledge of product and value-added services
- Excellent relationship building skills with customers, vendors, and teammates
- Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects
- Ability to learn and operate the applicable software system used to process orders
- Intermediate math skills · Able to learn how to operate material handling equipment
Preferred (but not required) Skills:
- Previous experience with or knowledge of Waterworks products sold at the Profit Centre
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