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IT Support Specialist

3 months ago

Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time
Technical Support Analyst
  • Education: Completion of a college, CEGEP, or equivalent non-university certificate or diploma program lasting 1 to 2 years
  • Experience: Between 1 to 2 years of relevant experienceKey Responsibilities
  • Assist users facing challenges with their computer systems
  • Investigate and implement solutions by consulting user manuals and technical documentation
  • Provide guidance and training to users to address identified issues
  • Maintain a record of problems and solutions for future reference
  • Engage in the redesign of software applications
  • Provide support for business systems, network, and Internet-related challengesTechnical Skills
  • Familiarity with device drivers, network security, and desktop software applicationsDiversity and Inclusion Initiatives
  • Deliver training to foster an inclusive workplace for individuals with disabilities, newcomers, refugees, veterans, indigenous peoples, mature workers, and visible minorities
  • Employment Type: Permanent
  • Language: English
  • Hours: 35 to 40 hours per week