EIA Support Worker

4 weeks ago

Winnipeg, Manitoba, Canada CAHRD Centre for Aboriginal Human Resource Development Inc Full time

Job Title: EIA Support Worker

Job Summary:

The EIA Support Worker plays a vital role in assisting students on EIA to access necessary supports and approvals for educational programming. This position provides administrative assistance to facilitate the transfer and upkeep of EIA documentation and records.

Key Responsibilities:

  • Provide high-level support services to students, staff, and EIA as required
  • Advocate on behalf of students with Employment and Income Assistance (EIA) and Training and Employment Services (TES)
  • Assist with EIA documentation, including rent forms, income declaration forms, bank statements, ID, and other required documentation
  • Assist students with accessing EIA benefits
  • Provide confirmation of approval and enrollment to EIA and TES
  • Manage Grade 9 and under and Grade 10 and over stream education supports on behalf of EIA and TES
  • Collaborate with TES to confirm who is eligible to receive education supports
  • Work with the CAHRD finance department to issue monthly funds; funds include miscellaneous funds, transportation funds, and/or childcare funds
  • Work with students through challenging situations, such as EIA file on hold and/or file closure
  • Create requested documents for students required by EIA or TES
  • Track monthly attendance and progress, monitor, and report as needed
  • Maintain record systems, including File Maker and record management systems
  • Record student data and outcomes - further training/education, employment, self-employment, or self-sufficiency into SPRS
  • Manage Winnipeg Transit Peggo and Ufare systems - loading Peggo cards monthly, updating Ufare to track student cards and student numbers for Winnipeg Transit
  • Order Peggo cards and keep track of cash flow for students that purchase Peggo cards

Requirements:

  • Post-Secondary Education, and/or a combination of relevant experience directly related to the duties and responsibilities specified

Knowledge, Skills, and Abilities:

  • Excellent communication skills (oral, written, listening)
  • Set priorities, organize, and discern information from various documents
  • Ability to compose and edit written materials
  • Experience working in a client-focused environment
  • Detail-oriented; able to do various follow-ups
  • Information Management: demonstrates intermediate ability to access and organize information in accordance with procedures
  • Ability to identify potential problems and seek quick, effective solutions; resolves routine administrative issues
  • Proficient with Microsoft Office Applications like Outlook, Word, Excel, database systems, and internet use

Application Process:

Please submit resume and cover letter citing competition number in one of the following manners:

  • Email employerrep@abcentre.org
  • Visit www.cahrd.org/jobs to apply online
  • Drop off in person at 304-181 Higgins Avenue

Preference will be given to Indigenous candidates (Status, Non-status, Métis, or Inuit). Preference will also be given to clients who are registered with CAHRD. Only those selected for an interview will be contacted.

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