Profit Centre Administrator/Reception

4 weeks ago


Regina, Saskatchewan, Canada EMCO Corporation Full time
Job Title: Profit Centre Administrator/Reception

We are seeking a highly organized and detail-oriented Profit Centre Administrator/Reception to join our team at EMCO Corporation. As a key member of our Profit Centre team, you will be responsible for providing exceptional customer service, handling incoming phone calls, and performing various administrative tasks.

Key Responsibilities:
  • Provide accurate and timely invoicing of customer shipments daily
  • Assist in servicing customers, including answering phones and responding to inquiries
  • Filing of packing slips, pickers, and reconciled reports
  • Reconcile daily cash transactions, prepare the bank deposit, and submit deposit paperwork for the National Support Centre
  • Obtain, review, verify, and enter purchase and expense vendor invoices, debit memos, and debit cancellations in the system for processing in an accurate and timely manner
  • Investigate, resolve, and respond to all customer, vendor, credit, and National Support Centre inquiries in a timely fashion that exceeds the customers' expectations and benefits of the Profit Centre
  • Enter customer credit notes and vendor debits in the system
  • PO confirmations
  • Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
  • Support all Profit Centre activities as part of the Profit Centre Team
  • Perform other tasks as requested by the Profit Centre Manager
Requirements:
  • Grade 12 diploma or equivalent; College and/or University degree an asset
  • A minimum of 1 year of experience with customer service, accounts payable, accounts receivable, or similar role
  • Knowledge of basic accounts receivable/payable bookkeeping practices and terms
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • High level of accuracy and an attention to detail
  • Excellent relationship building skills with customers, vendors, and teammates
  • Ability to prioritize work projects and multitask
  • Able to learn and operate the applicable software system used to process orders
Preferred Skills:
  • Previous experience with or knowledge of plumbing and building products sold at the Profit Centre

EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We offer a fun, fast-paced, and dynamic workplace where you will have the opportunity to continually develop your skills through ongoing training, be innovative, and work alongside passionate colleagues with diverse backgrounds and experiences.

We are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a competitive salary, benefits, and profit sharing, as well as a career with a solid, stable company with strong core values. We are an equal opportunity employer and are committed to maintaining a discrimination, harassment, and barrier-free workplace where all employees can contribute to their fullest potential.



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