Operational Risk Oversight Manager

4 weeks ago

Surrey, British Columbia, Canada Coast Capital Full time

Location(s): Surrey, Toronto - GTA or Vancouver - GVA

Job Type: Full Time

myWork Options: In-person, Hybrid

Starting Salary Range: $93,500 to $121,600

Background Screening Requirement:

Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References

Role Overview:
The Operational Risk Specialist is responsible for supervising, assessing, and reporting on the Operational Risk Management Program at Coast Capital. This role is tasked with developing, executing, and overseeing the operational management framework, which encompasses the practices utilized across the organization to mitigate operational risks. The position delivers policies, standards, methodologies, and controls that enhance transparency, accuracy, and consistency across all departments.

Key Responsibilities:

Generate reports for senior management regarding risks, controls, and risk treatment identified through the Operational Risk Management Program, including Risk Control Self-Assessments (RCSAs), Operational Risk Events, monitoring and testing, and oversight responsibilities. Investigate and report on emerging risks by collecting information from both external and internal sources, and propose suitable strategies for addressing these risks. Actively explore risk management regulations and best practices pertinent to the field. Promote education and facilitate training on operational risk management topics, particularly emphasizing accountability for risk and control ownership at the business unit level and clarifying roles and responsibilities for the Three Lines of Defense. Review and refine Operational Risk Management Program processes, procedures, and tools, engaging stakeholders and communicating updates as necessary. Maintain an inventory of Internal Controls and Process Mapping, detailing key entity and process-level controls for all business units and departments. Provide risk oversight, guidance, and expertise in various operational areas, including information security, project management, third-party management, product and marketing, human resources, back office operations, and information technology. Develop and disseminate training materials relevant to all operational risk management subjects. Collaborate with business units to comprehend and map their processes and associated controls. Review and critically assess information submitted by business units regarding risk and control self-assessments and action plans. Work alongside business units to identify and evaluate risks and controls pertinent to their functions, collaborating with leaders to formulate action plans for risk mitigation. Receive and investigate reports from business units concerning operational risk events, providing guidance and oversight on the identification, classification, and related risk treatment until event resolution. Maintain event data and input operational risk events and issues into Coast Capital's risk management software, including tracking action items.

Candidate Profile:

Bachelor's Degree in business or related fields. A risk designation or the intention to obtain one is preferred. An equivalent combination of education and experience will be considered. A minimum of 7 to 9 years of relevant experience in Operational or Enterprise Risk Management, including executing risk assessments, evaluating internal controls, monitoring and testing, incident response, project risk management, and developing risk management frameworks. Advanced proficiency in MS Excel, Word, Outlook, and PowerPoint. Skilled in planning, initiating, executing, and reporting on risk assessments. Proficient in identifying, assessing, monitoring, and developing internal controls. Excellent writing, communication, and presentation skills, comfortable interacting with personnel at all levels. Highly organized and self-motivated. Strong workshop facilitation and interpersonal skills. Well-developed problem-solving abilities. Capable of building effective relationships and maintaining a client-focused approach.

Why Choose Coast Capital Savings?

Our purpose guides our actions. It shapes the advice we provide our members, the experiences and products we create, and the programs we develop to support our employees and communities. We are dedicated to inclusion and engagement, focusing on equity, diversity, and inclusion, and regularly assessing our progress to ensure continuous improvement. We believe in fostering career growth. Many employees have advanced from entry-level positions to senior leadership roles over their careers with Coast Capital. We offer flexible work arrangements to accommodate where you work best. Our comprehensive benefits are customizable to meet the needs of you and your family. We provide retirement options, including defined contribution or defined benefit pension plans. Employees benefit from mortgage and auto financing perks. We recognize excellence through an online community that allows employees to acknowledge each other's contributions. Our award-winning culture is recognized as one of Canada's Best Managed Companies. We reinvest 10% of our profits back into the community, having invested over $90 million since 2000. Through our volunteer program, we donate $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

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