Restaurant Operations Manager

7 days ago


London, Ontario, Canada Archie's Seafood Restaurants Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Archie's Seafood Restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.

Key Responsibilities
  • Budget Management: Analyze and manage the restaurant's budget to optimize profits and ensure financial stability.
  • Menu Planning and Pricing: Develop and implement menu plans and pricing strategies to drive sales and profitability.
  • Staff Management: Recruit, train, and supervise a team of staff to ensure excellent customer service and high-quality food preparation.
  • Inventory Management: Oversee the management of inventory, including food, supplies, and equipment, to minimize waste and optimize efficiency.
  • Health and Safety: Ensure that all health and safety regulations are met, and that the restaurant maintains a clean and safe environment for customers and staff.
  • Marketing and Promotion: Participate in marketing and promotional activities to drive sales and increase brand awareness.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and timely manner.
Requirements
  • Education: College or equivalent experience.
  • Experience: 1-2 years of experience in a restaurant management role.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and strong leadership skills.
Working Conditions
  • Work Environment: Fast-paced restaurant environment.
  • Physical Demands: Combination of sitting, standing, and walking.
Personal Suitability
  • Client Focus: Strong focus on customer satisfaction and service.
  • Dependability: Reliable and dependable in all aspects of the job.
  • Efficient Interpersonal Skills: Excellent communication and interpersonal skills.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Team Player: Strong team player with a collaborative approach.


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