Restaurant Operations Supervisor

2 weeks ago


Steinbach, Manitoba, Canada George's Burgers & Subs Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at George's Burgers & Subs. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demand.
  • Inventory Management: Estimate and order ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet our high standards of quality, including maintaining accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that we provide excellent customer service at all times.
  • Reporting: Prepare and submit regular reports on sales, inventory, and customer feedback, providing valuable insights to help us improve our operations.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a similar role
  • Work Environment: Fast-paced environment with a focus on customer service
  • Physical Demands: Physically demanding role requiring regular standing, walking, and lifting
  • Personal Suitability: Client focus, efficient interpersonal skills, flexibility, and a team player attitude


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