Business Development Manager

3 weeks ago

Kitchener, Ontario, Canada People Corporation Full time

Job Summary

We are seeking a highly skilled Business Development Manager to join our team at People Corporation. As a key member of our organization, you will be responsible for managing and retaining an assigned business block, providing strategic support to our sales consultants and client servicing team, and building strong relationships with external and internal stakeholders.

Key Responsibilities

  • Manage and retain an assigned business block, ensuring client satisfaction and retention.
  • Develop and implement innovative solutions to drive business growth and improve client relationships.
  • Network and build relationships with external and internal colleagues, including plan sponsors, brokers, and customer service representatives.
  • Conduct plan member education sessions and provide professional customer service to clients.
  • Ensure necessary tools, benchmarking, and renewal reports are prepared and delivered to clients.
  • Develop communications required for plan sponsors and their employees, as needed.
  • Participate in industry conferences, seminars, and other events to promote services and stay up-to-date on industry trends.
  • Maintain deep knowledge of administration, including in-house and carrier best practices, and liaise with implementation stakeholders as needed.
  • Define service standards with clients and manage account lifecycle according to set service agreements/commitments.
  • Ensure service standards are met and all deliverables are complete and client-focused.

Requirements

  • Minimum 2-3 years' experience in group benefits in a client-facing role.
  • Ability to act as a brand ambassador or key liaison for cross-functional services associated with People Corporation.
  • Understanding of the group benefits industry, including funding arrangements.
  • Completion or ability to complete GBA and/or Life License Qualification Program (preferred).
  • Excellent organizational skills and ability to multi-task and prioritize in a fast-paced environment.
  • Positive attitude and strong team player who works well with internal and external stakeholders.
  • Solutions and results-oriented individual who demonstrates excellent problem-solving skills.
  • Ability to meet deadlines and provide deliverables as identified promptly.
  • Proficiency and comfort working with multi-channel technology.
  • Valid driver's license and vehicle.
  • Time management and prioritization skills to ensure optimal productivity.
  • Strong communication skills, including articulating ideas, providing instructions, and actively listening to team members and colleagues.

What's in it for you

  • Learn by working alongside our experts.
  • Extended health care and dental benefits.
  • Retirement savings plan with company contributions.
  • Suite of Health & Wellness offerings.
  • Mental Health programs and support for you and your family.
  • Assistance for the completion of industry designations.
  • Competitive compensation.

At People Corporation, we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

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