Hotel Night Auditor

4 weeks ago


Vernon, British Columbia, Canada Sparkling Hill Resort Full time

{"h2": "Job Title: Hotel Night Auditor", "p": "We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Sparkling Hill Resort. As a Hotel Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel\u2019s financial transactions, as well as providing exceptional customer service to our guests.

Responsibilities:

* Investigate complaints and claims
* Register arriving guests and assign rooms
* Resolve complaints and claims
* Process group arrivals and departures
* Provide information on hotel facilities and services
* Provide general information about points of interest in the area
* Process guests\u2019 departures, calculate charges and receive payments
* Balance cash and complete balance sheets, cash reports and related forms
* Follow emergency and safety procedures
* Clerical duties (i.e. faxing, filing, photocopying)
* Answer telephone and relay telephone calls and messages
* Assist clients/guests with special needs
* Provide customer service

Requirements:

* Secondary (high) school graduation certificate
* Experience an asset
* MS Windows
* Attention to detail
* Fast-paced environment
* Standing for extended periods
* Work under pressure
* Client focus
* Dependability
* Efficient interpersonal skills
* Flexibility
* Judgement
* Organized
* Reliability
* Team player
* Resourcefulness

Benefits:

* Group insurance benefits

Work Term: Permanent

Work Language: English

Hours: 40 hours per week
"}


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