Night Auditor/front Desk Agent

5 months ago

Vernon, Canada Riviera Plaza and Conference Centre Vernon Full time

Greeting guests upon their arrival and providing a hospitable welcome.
- Receiving calls, conducting room reservations, and verifying existing bookings.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Responds to customer inquiries and requests in a timely, friendly, and efficient manner
- Auditing, balancing, and verifying daily revenue documentation
- Managing the hotel’s inventory of reservations, room assignments, and vacancies
- Greeting guests, checking them into rooms, assisting with check-outs, and providing guests with important information
- Answering phones, scheduling wake-up calls, and assisting with reservation requests
- Responding to guest inquiries, complaints, and concerns
- Balancing cash drawers, record errors, and reconcile receipts
- Promoting hotel services and features

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$22.00 per hour

**Benefits**:

- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person

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