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Office Administrator – Accounts Receivable Specialist

1 month ago

Prince George, British Columbia, Canada SpeeDee Printing and Promotional Solutions Full time
Job Summary:

The Office Administrator – Accounts Receivable is a key role within our organization, responsible for managing accounts receivable, processing invoices, and providing exceptional customer service. This position requires a detail-oriented individual with strong administrative skills to ensure timely and accurate order processing, customer inquiries, and billing.

Key Responsibilities:
  1. Accounts Receivable:
    • Manage Payments: Process customer payments, record transactions, and resolve any discrepancies in a timely and efficient manner.
    • Reporting: Reconcile accounts to ensure accurate financial reporting and compliance with company policies.
    • Support Accounts Payable Processes: Collaborate with the accounts payable team to manage vendor communications and payments.
  2. Printing Operations:
    • Manage Printing Requests: Handle and manage all customer printing requests, ensuring that orders are processed accurately and efficiently.
    • Order Accuracy: Ensure that all printing orders meet customer expectations in terms of quality and timelines.
    • Customer Quotes: Provide timely and accurate quotes to customers upon request.
    • Order Processing: Oversee the entire order process, from receiving orders to coordinating with the production team and ensuring timely delivery to customers.
    • Quality Control: Ensure all printed materials are of high quality and meet the specifications requested by the customer.
  3. Customer Service:
    • Customer Relationships: Build and maintain positive customer relationships by providing exceptional customer service and support.
    • Timely Follow-Up: Follow up with customers on their orders, address any concerns, and resolve issues promptly.
    • Communication: Act as the primary point of contact for customers regarding their printing needs, providing updates and support as needed.
  4. Office Administration:
    • Office Management: Oversee day-to-day office operations, including maintaining office systems, files, supplies, and equipment.
    • Process Improvement: Implement and maintain efficient office processes and procedures to improve overall productivity.
    • Reporting: Prepare and maintain various reports related to printing orders and office operations.
    • Support: Provide general administrative support to the management team and other departments as needed.
Preferred Qualifications:
  • High school diploma or equivalent; a degree in business administration or a related field is preferred.
  • Minimum of 2-3 years of experience in accounts receivable, invoicing, and office administration.
  • Previous experience in printing operations would be considered an asset.
Skills and Abilities:
  • Proficient in Microsoft Office (Excel, Word).
  • Strong data entry skills with a high level of accuracy.
  • Knowledge of accounting principles.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle confidential information with integrity.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Team player but also able to work independently.
  • Previous sales experience.
  • Excellent work ethic.
  • Possess excellent customer service skills and effective communication.
  • Ability to keep accurate records, either paper-based or on the computer.
  • Positive attitude towards safety.
  • Working knowledge of Printsmith would be an asset.
Work Environment:

Regular hours with the potential for occasional overtime. Office setting with occasional interaction with production staff.

Wage & Benefits:

This union position offers a wage of $25.14 /hour, 37.5 hours per week, and provides a Benefit package.

Job Types:

Full-time, Fixed term contract

Pay:

$25.14 per hour

Expected hours:

37.5 per week

Benefits:
  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off
  • Vision care
Schedule:
  • Monday to Friday
Education:
  • Secondary School (preferred)
Experience:
  • Administrative experience: 2 years (preferred)
  • Accounts receivable: 2 years (preferred)
  • Printing operations: 1 year (preferred)
Work Location:

In person

Application deadline:

2024-10-15