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Administrative Coordinator
2 months ago
About the Role
The Administrative Associate is a key member of our team, responsible for providing exceptional support to our clients and colleagues. As the first point of contact, you will be the face of our company, ensuring a warm and welcoming experience for all guests and callers.
Key Responsibilities
- Greet and welcome guests and clients, in person or over the telephone, and direct them to the appropriate person or department.
- Answer and refer inquiries, providing accurate and timely information to ensure seamless communication.
- Direct visitors by maintaining employee and department directories, and provide instructions as needed.
- Sort and forward incoming faxes and emails to the appropriate departments, ensuring timely and efficient processing.
- Handle incoming and outgoing couriers, including regular mail, and maintain a safe and clean reception area.
- Provide support on general administrative office services, including ordering office supplies and maintaining stock levels.
Requirements
- Easy-going and down-to-earth personality, with excellent communication and interpersonal skills.
- Ability to work hard and meet deadlines, with a focus on delivering exceptional results.
- Detail-oriented and reliable, with a strong commitment to accuracy and quality.
- Thrives in a team environment, with a willingness to collaborate and support colleagues.
- Excellent communication skills, both verbal and written, with the ability to adapt to different communication styles.
- Level 1 Insurance License is an asset, but not required.
- Secondary School Diploma, with a minimum of 1-2 years' experience in an office and/or administrative capacity.
- Proficiency with MS Office Suite, including Word, Excel, PowerPoint, and Outlook.
About Us
HUB International Canada West ULC is a leading insurance brokerage, dedicated to providing exceptional service and support to our clients and colleagues. We value education and continuous learning, and offer opportunities for career development and growth.
Our Culture
- We encourage innovation and educated risk-taking, with a focus on entrepreneurship and growth.
- We do the right thing every time, upholding the highest standards of integrity and ethics.
- We work together to maximize results, with a strong emphasis on teamwork and collaboration.
- We measure and take responsibility for outcomes, with a focus on accountability and results-driven performance.
- We serve clients, communities, and colleagues, with a commitment to exceptional service and support.
What We Offer
- A competitive salary range of $36,000.00 to $40,000.00, depending on experience and qualifications.
- A comprehensive benefits package, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions.
- A dynamic and supportive work environment, with opportunities for career growth and development.
- A commitment to education and continuous learning, with financial support for licensing, industry designations, and other related courses and programs.