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Hotel Receptionist
2 months ago
We are seeking a highly organized and client-focused individual to join our team as a Hotel Front Desk Clerk at Wyndham Garden Hotel.
Key Responsibilities:- Register arriving guests and assign rooms in a timely and efficient manner.
- Process group arrivals and departures, ensuring seamless check-in and check-out experiences.
- Take, cancel, and change room reservations as needed, providing excellent customer service.
- Provide information on hotel facilities and services, as well as points of interest in the area.
- Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
- Follow emergency and safety procedures, ensuring the well-being of guests and staff.
- Contact customers to deliver requested wake-up calls, demonstrating a commitment to exceptional service.
- 1 year to less than 2 years of experience in a similar role.
- Permanent employment with a minimum of 30 to 44 hours per week.
- Fluency in English as the primary language of communication.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
