Commercial Claims Advocacy Team Lead

3 weeks ago

Moncton, New Brunswick, Canada BrokerLink Full time

About BrokerLink

At BrokerLink, we're committed to living our values of integrity, respect, customer-driven mindset, excellence, and generosity. These values drive our diversity and inclusion efforts to create a respectful and inclusive work environment.

Our Culture

We're looking for like-minded individuals who share our passion for providing exceptional customer service and carrying themselves with professionalism. We invest in our employees' growth and success, and our purpose of 'helping people' motivates us to attract and retain top talent.

Job Summary

We're seeking a Commercial Claims Advocacy Team Lead to join our team and work out of one of our offices in Alberta, Ontario, or the Atlantic region on a permanent full-time basis.

Key Responsibilities

  • Structure BrokerLink's Commercial Claims Advocacy offering and determine the need for additional resources.
  • Lead claims resources for BrokerLink's largest clients.
  • Work with commercial clients, adjusters, carriers, and 3rd party providers to resolve claims using problem-solving, influencing, and conflict resolution skills.
  • Support senior commercial executives with pre- and post-claims advocacy and planning.
  • Establish commercial claims advocate KPIs.
  • Maintain strong relationships with our top carriers.

Requirements

  • High School Diploma and/or Post-Secondary Education.
  • 6-8 years of industry experience, with claims experience required.
  • P&C Insurance License(s) across multiple Canadian provinces preferred.
  • Previous experience managing a team required.
  • High degree of professionalism, diplomacy, and integrity.
  • Excellent customer service skills and adept in conflict resolution.
  • Able to work in a fast-paced environment, under pressure, and deadlines.
  • Excellent organizational and time management skills; multi-tasking.
  • Able to work both individually and in a team environment.
  • EPIC broker management system required.
  • Proficient in MS Office – Word, Excel, Outlook.
  • Strong analytical and organizational skills.
  • Excellent verbal and written communication skills.

  • Commercial Claims Advocacy Team Lead

    3 weeks ago

    Moncton, New Brunswick, Canada BrokerLink Full time

    Job Summary:We are seeking a highly skilled and experienced Claims Advocacy Team Lead to join our team at BrokerLink. As a key member of our organization, you will be responsible for leading our Commercial Claims Advocacy offering and working closely with our clients, adjusters, carriers, and third-party providers to resolve claims efficiently.Key...

  • Commercial Claims Advocacy Team Lead

    2 weeks ago

    Moncton, New Brunswick, Canada BrokerLink Full time

    Job Summary:We are seeking a highly skilled and experienced Claims Advocacy Team Lead to join our team at BrokerLink. As a key member of our organization, you will be responsible for leading our Commercial Claims Advocacy offering and working closely with our clients, adjusters, carriers, and third-party providers to resolve claims efficiently.Key...

  • Insurance Advocacy Manager

    2 weeks ago

    Moncton, New Brunswick, Canada BrokerLink Full time

    Job Summary:We are seeking a highly skilled and experienced Claims Advocacy Team Lead to join our team at BrokerLink. As a key member of our organization, you will be responsible for leading our Commercial Claims Advocacy offering and working closely with our clients, adjusters, carriers, and third-party providers to resolve claims efficiently.Key...

  • Insurance Advocacy Manager

    3 weeks ago

    Moncton, New Brunswick, Canada BrokerLink Full time

    Job Summary:We are seeking a highly skilled and experienced Claims Advocacy Team Lead to join our team at BrokerLink. As a key member of our organization, you will be responsible for leading our Commercial Claims Advocacy offering and working closely with our clients, adjusters, carriers, and third-party providers to resolve claims efficiently.Key...

  • Claims Leadership Position

    2 weeks ago

    Moncton, New Brunswick, Canada BrokerLink Full time

    Job Summary:We are seeking a highly skilled and experienced Claims Advocacy Team Lead to join our team at BrokerLink. As a key member of our organization, you will be responsible for leading our Commercial Claims Advocacy offering and working closely with our clients, adjusters, carriers, and third-party providers to resolve claims efficiently.Key...

  • Claims Leadership Position

    3 weeks ago

    Moncton, New Brunswick, Canada BrokerLink Full time

    Job Summary:We are seeking a highly skilled and experienced Claims Advocacy Team Lead to join our team at BrokerLink. As a key member of our organization, you will be responsible for leading our Commercial Claims Advocacy offering and working closely with our clients, adjusters, carriers, and third-party providers to resolve claims efficiently.Key...

  • Casualty Claims Specialist

    3 days ago

    Moncton, New Brunswick, Canada Wawanesa Insurance Full time

    Job OverviewThe Casualty Claims Specialist plays a pivotal role in delivering exceptional claims service experiences for Wawanesa's members. This position is responsible for ensuring the fair and equitable adjustment of complex auto and/or non-auto bodily injury and property damage liability claims. The ideal candidate will possess strong analytical and...

  • Casualty Claims Specialist

    3 days ago

    Moncton, New Brunswick, Canada Wawanesa Insurance Full time

    Job OverviewThe Casualty Claims Specialist plays a pivotal role in delivering exceptional claims service experiences for Wawanesa's members. This position is responsible for ensuring the fair and equitable adjustment of complex auto and/or non-auto bodily injury and property damage liability claims. The ideal candidate will possess strong analytical and...

  • Legal Claims Manager

    3 days ago

    Moncton, New Brunswick, Canada Canadian Hispanic Bar Association Full time

    About the RoleWe are seeking a highly skilled Legal Claims Manager to join our team in Vancouver, B.C. As a key member of our in-house P&C insurance litigation team, you will be responsible for leading a team of lawyers and helping them navigate the complexities of their employee experience.As a Legal Claims Manager, you will be empowered to be your best...

  • Legal Claims Manager

    3 days ago

    Moncton, New Brunswick, Canada Canadian Hispanic Bar Association Full time

    About the RoleWe are seeking a highly skilled Legal Claims Manager to join our team in Vancouver, B.C. As a key member of our in-house P&C insurance litigation team, you will be responsible for leading a team of lawyers and helping them navigate the complexities of their employee experience.As a Legal Claims Manager, you will be empowered to be your best...

  • Legal Claims Manager

    1 week ago

    Moncton, New Brunswick, Canada Canadian Hispanic Bar Association Full time

    About the RoleWe are seeking a highly skilled Legal Claims Manager to join our team at Intact. As a key member of our in-house P&C insurance litigation team, you will be responsible for leading a team of lawyers and helping them navigate the complexities of their employee experience.As a Legal Claims Manager, you will be empowered to be your best self, do...

  • Legal Claims Manager

    1 week ago

    Moncton, New Brunswick, Canada Canadian Hispanic Bar Association Full time

    About the RoleWe are seeking a highly skilled Legal Claims Manager to join our team at Intact. As a key member of our in-house P&C insurance litigation team, you will be responsible for leading a team of lawyers and helping them navigate the complexities of their employee experience.As a Legal Claims Manager, you will be empowered to be your best self, do...

  • Warranty Claims Specialist

    2 weeks ago

    Moncton, New Brunswick, Canada Source Atlantic Limited Full time

    Empowering Success: Your Journey Starts with Source AtlanticAbout UsSource Atlantic Limited is a leading provider of innovative solutions and exceptional service across Canada. Our commitment to excellence has earned us recognition as one of Canada's Best Managed Companies.Job SummaryWe are seeking a highly organized and detail-oriented Warranty Claims...

  • Warranty Claims Specialist

    3 weeks ago

    Moncton, New Brunswick, Canada Source Atlantic Limited Full time

    Empowering Success: Your Journey Starts with Source AtlanticAbout UsSource Atlantic Limited is a leading provider of innovative solutions and exceptional service across Canada. Our commitment to excellence has earned us recognition as one of Canada's Best Managed Companies.Job SummaryWe are seeking a highly organized and detail-oriented Warranty Claims...

  • Bilingual Fraud Claims Specialist

    4 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    About the RoleWe are seeking a highly skilled Bilingual Fraud Claims Analyst to join our team at Tangerine. As a key member of our fraud claims team, you will play a critical role in ensuring the integrity of our credit card operations.Key ResponsibilitiesCollect and analyze data to determine the best course of action for resolving fraud claims, while...

  • Bilingual Fraud Claims Specialist

    3 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    About the RoleWe are seeking a highly skilled Bilingual Fraud Claims Analyst to join our team at Tangerine. As a key member of our fraud claims team, you will play a critical role in ensuring the integrity of our credit card operations.Key ResponsibilitiesCollect and analyze data to determine the best course of action for resolving fraud claims, while...

  • Bilingual Fraud Claims Specialist

    3 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    About the RoleWe are seeking a highly skilled Bilingual Fraud Claims Analyst to join our team at Tangerine. As a key member of our fraud claims team, you will play a critical role in ensuring the integrity of our credit card operations.Key ResponsibilitiesCollect and analyze data to determine the best course of action for resolving fraud claims, while...

  • Bilingual Fraud Claims Specialist

    3 days ago

    Moncton, New Brunswick, Canada Tangerine Full time

    About the RoleWe are seeking a highly skilled Bilingual Fraud Claims Analyst to join our team at Tangerine. As a key member of our fraud claims team, you will play a critical role in ensuring the integrity of our credit card operations.Key ResponsibilitiesCollect and analyze data to determine the best course of action for resolving fraud claims, while...

  • Warranty Claims Specialist

    4 days ago

    Moncton, New Brunswick, Canada Source Atlantic Limited Full time

    {"title": "Warranty Administrator", "description": "Empowering Success: Your Journey with Source AtlanticElevate your career with Source Atlantic, a leading provider of innovative solutions across Canada. As a trusted partner, we offer exceptional service and top-tier products to our customers.Our Moncton, NB location is seeking a Warranty Administrator to...

  • Warranty Claims Specialist

    4 days ago

    Moncton, New Brunswick, Canada Source Atlantic Limited Full time

    {"title": "Warranty Administrator", "description": "Empowering Success: Your Journey with Source AtlanticElevate your career with Source Atlantic, a leading provider of innovative solutions across Canada. As a trusted partner, we offer exceptional service and top-tier products to our customers.Our Moncton, NB location is seeking a Warranty Administrator to...