Warranty Claims Specialist

2 weeks ago


Moncton, New Brunswick, Canada Source Atlantic Limited Full time

Empowering Success: Your Journey Starts with Source Atlantic

About Us

Source Atlantic Limited is a leading provider of innovative solutions and exceptional service across Canada. Our commitment to excellence has earned us recognition as one of Canada's Best Managed Companies.

Job Summary

We are seeking a highly organized and detail-oriented Warranty Claims Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring smooth warranty claims processing and delivering outstanding customer service.

Key Responsibilities

  • Process and manage warranty claims from customers, verifying eligibility and maintaining accurate records
  • Collaborate with suppliers to ensure timely product availability and resolve any issues
  • Work closely with our Outside Sales team to support customer needs and exceed expectations
  • Prepare quotes, process orders, and source products as needed
  • Manage inventory and returns efficiently

Requirements

  • High School education
  • Strong organizational skills with a high attention to detail
  • Energetic and self-motivated with a great work ethic
  • Ability to work with minimal supervision and within a team
  • Proficiency in computer skills and Microsoft Office

What We Offer

  • Competitive compensation package
  • Flexible health, drug, and dental plan
  • Flexible work options
  • Employer-matching retirement savings plan
  • Additional life and disability insurance options
  • Confidential access to an Employee Family Assistance Program (EFP)
  • Enriched vacation entitlement schedule
  • Participation in our physical fitness reimbursement program


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