Warranty Claims Specialist
2 weeks ago
Empowering Success: Your Journey Starts with Source Atlantic
About Us
Source Atlantic Limited is a leading provider of innovative solutions and exceptional service across Canada. Our commitment to excellence has earned us recognition as one of Canada's Best Managed Companies.
Job Summary
We are seeking a highly organized and detail-oriented Warranty Claims Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring smooth warranty claims processing and delivering outstanding customer service.
Key Responsibilities
- Process and manage warranty claims from customers, verifying eligibility and maintaining accurate records
- Collaborate with suppliers to ensure timely product availability and resolve any issues
- Work closely with our Outside Sales team to support customer needs and exceed expectations
- Prepare quotes, process orders, and source products as needed
- Manage inventory and returns efficiently
Requirements
- High School education
- Strong organizational skills with a high attention to detail
- Energetic and self-motivated with a great work ethic
- Ability to work with minimal supervision and within a team
- Proficiency in computer skills and Microsoft Office
What We Offer
- Competitive compensation package
- Flexible health, drug, and dental plan
- Flexible work options
- Employer-matching retirement savings plan
- Additional life and disability insurance options
- Confidential access to an Employee Family Assistance Program (EFP)
- Enriched vacation entitlement schedule
- Participation in our physical fitness reimbursement program
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