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Restaurant Operations Manager
2 months ago
We are a dynamic and growing restaurant chain seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Restaurant Management
- Oversee the overall operation of the restaurant, including staff management, inventory control, and customer service.
- Develop and implement strategies to increase sales and improve customer satisfaction.
- Staff Supervision
- Supervise and train staff to ensure they are meeting our high standards of customer service and food quality.
- Monitor staff performance and provide feedback and coaching as needed.
- Customer Service
- Ensure that all customers receive exceptional service and that their needs are met.
- Address customer complaints and concerns in a professional and timely manner.
- Inventory Control
- Manage inventory levels to ensure that we have the right products in stock at the right time.
- Monitor and control costs associated with inventory, including food, supplies, and equipment.
- Marketing and Promotion
- Develop and implement marketing and promotional strategies to drive sales and increase customer loyalty.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Health and Safety
- Ensure that the restaurant is in compliance with all health and safety regulations.
- Develop and implement procedures to prevent accidents and ensure a safe working environment.
- Financial Management
- Manage the restaurant's finances, including budgeting, forecasting, and financial reporting.
- Monitor and control costs associated with labor, inventory, and other expenses.
- Education
- Secondary (high) school graduation certificate
- Experience
- 3 years to less than 5 years of experience in a restaurant management role
- Skills
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Competitive Salary
- Benefits Package
- Opportunities for Advancement
