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Customer Support Representative
3 months ago
Position Overview: As a Customer Support Representative at Fiserv, you will be instrumental in delivering outstanding service and assistance to our clients through remote communication channels.
Key Responsibilities:
- Handle incoming inquiries via phone, email, and chat in a courteous and efficient manner.
- Resolve customer questions, concerns, and complaints effectively.
- Comply with organizational policies and procedures consistently.
Qualifications:
- Minimum of 1 year of relevant experience in a customer service role.
- Strong organizational and project management abilities.
- Proficient in utilizing various software applications and technology.
- Willingness to work flexible hours, including evenings and weekends.
Benefits:
- Complimentary meals during work hours.
- Medical benefits available for part-time staff.
- Visa sponsorship options for qualified candidates.
Fiserv is committed to fostering an inclusive environment and is an equal opportunity employer, ensuring no discrimination based on race, color, religion, gender, sexual orientation, age, disability, or any other protected status.
