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Counter Sales Representative

2 months ago


Barrie, Ontario, Canada Maslack Supply Limited Full time
About the Role

We are seeking a highly motivated and experienced Counter Sales Representative to join our team at Maslack Supply Limited. As a Counter Sales Representative, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Provide a positive and engaging customer experience, ensuring that all customers are greeted with a welcoming attitude.

  • Sell and support a diversified line of automotive parts, promoting private brands and e-commerce channels whenever possible.

  • Handle customer transactions, including sales, returns, and defectives in a timely manner.

  • Ensure that customer parts orders are accurately filled and delivered in a timely and efficient manner.

  • Reconcile transaction history and drawer at the conclusion of each shift.

  • Operate the store point of sale system, internet, and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.

  • Assist with merchandising activities, maintaining standards of appearance, and coordinating with employees to execute plan-o-grams, product presentation, inventory management, signage, and product initiatives to enhance the customer experience and maximize inventory turns.

  • Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.

  • Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.

  • Contribute proactively to improvements in branch sales and profitability.

  • Adhere to inventory control programs, in-stock standards, and all operating procedures.

  • Effectively communicate with all store and support center team members, management, and customers.

  • Other store support-related duties, including but not limited to, supporting the warehouse functions and delivery/pickup of product as required.

  • Maintain the 'Never Say No' attitude/mantra and be the Ambassador for the Maslack Supply Limited Brand.

Requirements
  • Automotive parts experience in the automotive aftermarket (jobber) parts industry (minimum 1 year).

About Us

Maslack Supply Limited is a Canadian company that is part of the LKQ Group, North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Maslack Supply Limited banner.

We are a team of passionate individuals with a fresh vision and a recently reinvigorated leadership team. Collaboration is at the core of our success. Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.

Maslack Supply Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.